AudioCodes ACTS24X7-MSE_S23/YR Warranty / Support Extension 1 License(s) 1 Year(s)
Reliable extended coverage for your AudioCodes products
The AudioCodes ACTS24X7-MSE_S23/YR Warranty / Support Extension offers comprehensive protection and technical assistance for AudioCodes devices. Designed for customers needing hassle-free repairs and ongoing software updates for up to one year, it ensures your investment is financially protected while minimizing downtime.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period
- Power Surge Protection: Damage caused by electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage from purchase date
- Number of Claims: Unlimited claims within the plan term
- Claim Limit: Coverage subject to plan terms and conditions
🔧 Service & Repairs
- Service Type: Repair and replacement options available
- Repair Method: Remote support and depot service
- Replacement Type: Replacement with equivalent or refurbished parts
- Turnaround Time: Fast response and support with 24x7 hotline
- Parts Quality: OEM and certified components used for repair
📞 Claims Process
- How to File: Online support desk and 24/7 hotline access
- Support Hours: 24/7 availability for urgent issues
- Documentation Required: Proof of purchase and product details
- Claim Approval: Typically quick approval to minimize downtime
- No Hassle Promise: Easy ticketing system with status updates
📱 Eligible Products
- Product Categories: General Electronics covered under AudioCodes support
- Product Condition: New and registered AudioCodes products
- Purchase Requirements: Must be purchased alongside or within plan period
- Excluded Products: Commercial-specific devices and pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects prior to plan activation
- Intentional damage or misuse
- Commercial or business use outside warranty scope
- Software issues, viruses, and data loss
- Accessories not included in original product purchase
- Loss of device unless theft coverage applies
🎁 Additional Benefits
- Tech Support: Access to 24/7 technical assistance
📦 How to Purchase
- Purchase with AudioCodes product or within eligible timeframe
- Provide device and purchase details for registration
- Receive coverage confirmation and documentation
- Register product online where applicable
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with the AudioCodes extended warranty plan.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
