AudioCodes ACTS24X7-M9K_S28 /YR

Reliable protection and support for your AudioCodes products

The AudioCodes ACTS24X7-M9K_S28 /YR warranty provides 1 year of comprehensive standard protection for AudioCodes networking equipment. Customers benefit from hassle-free repairs and guaranteed access to software updates, ensuring financial protection and ongoing product performance.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty period
• Power Surge Protection: Included damage protection from electrical surges

📋 Coverage Details

• Duration: 1 year of coverage starting from activation date
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: Subject to terms and conditions of the plan

🔧 Service & Repairs

• Service Type: Repair and replacement services included
• Repair Method: Remote support and depot service depending on issue
• Replacement Type: New or refurbished hardware replacements as needed
• Turnaround Time: Managed spares and advance hardware replacement options available
• Parts Quality: OEM and certified components used for repairs

📞 Claims Process

• How to File: Support requests via 24/7 hotline or AudioCodes iSupport service desk
• Support Hours: 24/7 technical support for urgent issues
• Documentation Required: Purchase receipt and product details
• Claim Approval: Fast approval times to minimize downtime
• No Hassle Promise: Streamlined claim handling for customer satisfaction

📱 Eligible Products

• Product Categories: General Electronics, including AudioCodes networking devices
• Product Condition: New products eligible
• Purchase Requirements: Warranty to be purchased alongside or shortly after product acquisition
• Excluded Products: Commercial misuse and pre-existing damage not covered

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage not affecting function
• Intentional damage or misuse
• Commercial or business use not authorized
• Software issues, viruses, and data loss
• Accessories not included in original purchase
• Loss not covered under standard protection

🎁 Additional Benefits

• Tech Support: 24/7 expert technical support included
• No Lemon Guarantee: Not applicable
• Transferable: Coverage may be transferred to a new owner
• Multi-Device Discount: Not offered
• Cancel Anytime: Pro-rated refund available upon cancellation

📦 How to Purchase

• Purchase with your AudioCodes product or within the allowed timeframe
• Provide product details and proof of purchase
• Receive confirmation and warranty documentation
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.