AudioCodes ACTS24X7-SMTP_S44/YR Warranty Support Extension

Reliable protection and expert support for your AudioCodes products.

The AudioCodes ACTS24X7-SMTP_S44/YR Warranty Support Extension provides 1 year of comprehensive coverage designed to keep your products running smoothly with minimal downtime. This plan covers AudioCodes network and communications equipment, offering hassle-free technical support and repair services to protect your investment.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage includes component failures and defects beyond the manufacturer warranty period.
• Power Surge Protection: Included protection against damage caused by electrical surges.

📋 Coverage Details

• Duration: 1 year of coverage starting from the date of purchase.
• Number of Claims: Unlimited claims within the coverage period.
• Claim Limit: Subject to terms of the support contract.

🔧 Service & Repairs

• Service Type: Repair and replacement services covered under the contract.
• Repair Method: Remote diagnostics with repair or replacement options.
• Replacement Type: Refurbished or equivalent replacement hardware.
• Turnaround Time: Fast response through 24x7 hotline support.
• Parts Quality: Certified parts used for all repairs and replacements.

📞 Claims Process

• How to File: Support ticketing via AudioCodes iSupport service desk.
• Support Hours: 24/7 hotline support for urgent issues.
• Documentation Required: Purchase receipt and product details.
• Claim Approval: Typically rapid approval based on issue diagnostics.
• No Hassle Promise: Streamlined support process for quick resolution.

📱 Eligible Products

• Product Categories: General Electronics - AudioCodes products.
• Product Condition: New AudioCodes devices eligible.
• Purchase Requirements: Warranty purchased along with product or within specified period.
• Excluded Products: Commercial misuse or damage existing prior to coverage.

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Software issues, viruses, data loss
• Accessories not included in original purchase
• Loss (unless theft is explicitly covered)

🎁 Additional Benefits

• Tech Support: 24/7 technical support included.

📦 How to Purchase

• Purchase with your AudioCodes product or within the allowed time frame.
• Provide product details and purchase receipt.
• Receive confirmation and warranty coverage documents.
• Register your product online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with trusted support and enjoy worry-free ownership.