AudioCodes ACTS24X7-M9K_S26/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and technical support for your AudioCodes products
The AudioCodes ACTS24X7-M9K_S26/YR warranty/support extension provides 1 year of Standard Protection coverage for AudioCodes networking and service equipment. This plan offers financial protection and expert support, ensuring hassle-free repairs and updates for eligible AudioCodes products.
✅ What's Covered
- Mechanical/Electrical Failure: Coverage includes defects and component failures after the manufacturer warranty period.
- Power Surge Protection: Damage caused by electrical surges is covered under this plan.
📋 Coverage Details
- Duration: 1 year of coverage starting upon purchase.
- Number of Claims: Unlimited claims during the coverage period.
- Claim Limit: Coverage subject to terms of service without specified payout cap.
🔧 Service & Repairs
- Service Type: Repair and replacement options are available.
- Repair Method: Mail-in or depot service supported.
- Replacement Type: Replacement with new or comparable models where applicable.
- Turnaround Time: Includes options like Advance Hardware Replacement or Repair and Return.
- Parts Quality: Uses certified components for repairs.
📞 Claims Process
- How to File: Claims can be initiated via the AudioCodes iSupport service desk online or 24x7 hotline.
- Support Hours: 24/7 hotline support for urgent issues.
- Documentation Required: Purchase receipt and product details needed.
- Claim Approval: Fast processing by AudioCodes technical support team.
- No Hassle Promise: Designed for effective and smooth claim resolution.
📱 Eligible Products
- Product Categories: General Electronics, specifically AudioCodes network hardware and related products.
- Product Condition: New products eligible.
- Purchase Requirements: Must be purchased within the coverage terms.
- Excluded Products: Products with pre-existing damage or commercial misuse not covered.
❌ What's Not Covered
- Pre-existing damage or defects.
- Intentional damage or misuse.
- Cosmetic damage that doesn't affect function.
- Commercial or business use exclusions apply.
- Software issues, viruses, and data loss.
- Accessories not covered if not listed in original purchase.
- Loss and theft are not covered under standard protection.
🎁 Additional Benefits
- Tech Support: 24/7 access to expert AudioCodes technical support team.
📦 How to Purchase
- Purchase with your AudioCodes product or within coverage eligibility period.
- Provide purchase receipt and product details during registration.
- Receive confirmation and coverage documentation promptly.
- Register your product details online if required.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
Couldn't load pickup availability
Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
