AudioCodes ACTS24X7-M9K_S24/YR warranty/support extension 1 license(s) 1 year(s)

Protect your investment with reliable support and warranty coverage.

The AudioCodes ACTS24X7-M9K_S24/YR warranty/support extension provides 1 year of Standard Protection for General Electronics products, offering customers comprehensive technical support and repair services. This warranty ensures hassle-free resolution of operational issues, financial protection beyond the manufacturer warranty, and continuous software updates to keep your devices current.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period.
• Power Surge Protection: Damage from electrical surges included.

📋 Coverage Details

• Duration: 1 year of coverage starting from the date of activation.
• Number of Claims: Unlimited claims allowed within the coverage period.
• Claim Limit: Coverage includes repair or replacement costs as defined by the terms.

🔧 Service & Repairs

• Service Type: Repair and replacement options available.
• Repair Method: Mail-in and depot service options provided.
• Replacement Type: Refurbished or equivalent model replacement when needed.
• Turnaround Time: Fast repair and replacement service supported by 24x7 global technical expertise.
• Parts Quality: Use of OEM parts and certified components.

📞 Claims Process

• How to File: Claims filed via the AudioCodes iSupport service desk online or hotline.
• Support Hours: 24/7 hotline available for urgent issues.
• Documentation Required: Purchase receipt and device information.
• Claim Approval: Typically approved promptly by AudioCodes Voice Engineers.
• No Hassle Promise: Streamlined, customer-focused claims process.

📱 Eligible Products

• Product Categories: General Electronics covered.
• Product Condition: New products covered; warranty applicable after manufacturer warranty expiration.
• Purchase Requirements: Must be purchased with or within a specified timeframe of the product.
• Excluded Products: Products with pre-existing damage or commercial-use equipment excluded.

❌ What's Not Covered

• Pre-existing damage or defects.
• Intentional damage or misuse.
• Commercial or business use.
• Software issues, viruses, data loss.
• Accessories not listed on original purchase.

🎁 Additional Benefits

• Tech Support: 24/7 technical support included.

📦 How to Purchase

• Purchase with your product or within the specified period.
• Provide product details and receipt during registration.
• Receive confirmation and coverage documents.
• Register your product online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with dependable coverage and enjoy worry-free ownership.