AudioCodes ACTS 1 license(s) 1 year(s)
Reliable protection and support for your AudioCodes products
The AudioCodes ACTS 1 license(s) 1 year(s) provides 1 year of standard protection support services for eligible AudioCodes equipment. This warranty ensures financial protection and hassle-free repairs through expert technical support and hardware replacement options.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiration
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from activation date
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to terms of service and plan agreement
🔧 Service & Repairs
- Service Type: Repair and hardware replacement services
- Repair Method: Depot service with mail-in or carry-in options
- Replacement Type: New or refurbished parts or units
- Turnaround Time: Fast response times with Advance Hardware Replacement (AHR) and managed spares
- Parts Quality: OEM and certified components used
📞 Claims Process
- How to File: Online and phone support channels available
- Support Hours: Around the clock access to technical experts
- Documentation Required: Proof of purchase, device information
- Claim Approval: Efficient claim handling with typical prompt approval
- No Hassle Promise: Streamlined process with customer satisfaction focus
📱 Eligible Products
- Product Categories: General Electronics within AudioCodes portfolio
- Product Condition: New and eligible used products
- Purchase Requirements: Purchase or renew within contract expiry terms
- Excluded Products: Commercial use and pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, data loss
- Accessories not listed on original purchase
- Loss (unless theft coverage included)
🎁 Additional Benefits
- Tech Support: 24/7 technical support for all covered products
📦 How to Purchase
- Purchase with your AudioCodes product or as a renewal
- Provide product details and receipt for coverage verification
- Receive confirmation and coverage documents by email
- Register your product online as required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty protection.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
