AudioCodes ACTS 1 license(s) 1 year(s)
Reliable support and protection for your electronics investment
The AudioCodes ACTS 1 license(s) 1 year(s) extended warranty provides comprehensive technical support and hardware repair coverage for AudioCodes products. It ensures financial protection and hassle-free service, giving you peace of mind for one year beyond the manufacturer warranty.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage caused by electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting from contract activation
- Number of Claims: Unlimited claims within coverage period
- Claim Limit: Subject to plan terms and approval
🔧 Service & Repairs
- Service Type: Repair and hardware replacement options
- Repair Method: Depot service with options for hardware return and repair
- Replacement Type: New or refurbished parts as needed
- Turnaround Time: Typically 4 hours to next business day response for hardware replacement
- Parts Quality: OEM certified components
📞 Claims Process
- How to File: Contact AudioCodes support via phone or online portal
- Support Hours: 24/7 technical expert access
- Documentation Required: Purchase receipt and product details
- Claim Approval: Prompt review and authorization
- No Hassle Promise: Easy claim process focusing on customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics under AudioCodes support programs
- Product Condition: New products covered
- Purchase Requirements: Contract purchase before expiration of existing warranty
- Excluded Products: Products with prior damage or outside warranty scope
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business misuse outside defined terms
- Software issues, viruses, data loss
- Accessories not included with original purchase
- Loss or theft (not covered in Standard Protection)
🎁 Additional Benefits
- Tech Support: 24/7 access to AudioCodes technical experts
- Transferable: Coverage can be transferred to new owners
📦 How to Purchase
- Purchase with your AudioCodes product or renew before expiration
- Provide product details and proof of purchase
- Receive confirmation and coverage documentation
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
