AudioCodes ACTS24X7-MSE_S22/YR Warranty/Support Extension 1 Year

Reliable protection and expert support for your AudioCodes products

The AudioCodes ACTS24X7-MSE_S22/YR Warranty/Support Extension provides comprehensive coverage for AudioCodes devices, ensuring financial protection and hassle-free service beyond the manufacturer warranty. Designed for general electronics, this 1-year plan includes expert remote support and hardware repair or replacement options, helping maintain continuous operation and peace of mind.

✅ What's Covered

• Mechanical/Electrical Failure: Component defects and failures covered after manufacturer warranty expiration
• Power Surge Protection: Damage caused by electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting upon purchase activation
• Number of Claims: Unlimited claims supported within the coverage period
• Claim Limit: Subject to AudioCodes policy and plan terms

🔧 Service & Repairs

• Service Type: Repair, replacement, and support services
• Repair Method: Remote assistance and depot service options
• Replacement Type: New or refurbished hardware according to availability
• Turnaround Time: Includes a 4-hour Managed Spares option for expedited service
• Parts Quality: OEM parts and certified components used for repairs

📞 Claims Process

• How to File: Through AudioCodes iSupport service desk online or hotline
• Support Hours: 24/7 hotline support for urgent issues
• Documentation Required: Purchase receipt and product information
• Claim Approval: Timely assessment by AudioCodes support engineers
• No Hassle Promise: Streamlined process for efficient claim resolution

📱 Eligible Products

• Product Categories: General Electronics including AudioCodes hardware
• Product Condition: New products covered; check with provider for exceptions
• Purchase Requirements: Must be purchased as an extension during or shortly after initial product purchase
• Excluded Products: Commercial use or pre-existing damage not covered

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage start
• Intentional damage or misuse
• Software issues, viruses, or data loss
• Accessories not listed on original purchase
• Loss unless theft coverage included (not applicable here)

🎁 Additional Benefits

• Tech Support: 24/7 access to AudioCodes global support team for fast resolution

📦 How to Purchase

• Purchase during or within the warranty extension period
• Provide product details and proof of purchase
• Receive confirmation and electronic coverage documentation
• Register product with AudioCodes if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with reliable coverage and enjoy worry-free ownership.