AudioCodes ACTS24X7-SMTP_S32/YR warranty/support extension 1 license(s) 1 year(s)

Reliable protection for your electronics investment

The AudioCodes ACTS24X7-SMTP_S32/YR warranty extension provides 1-year coverage primarily for General Electronics, delivering financial protection and hassle-free repairs with access to expert support and maintenance services.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty.
• Power Surge Protection: Damage from electrical surges is included.

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date.
• Number of Claims: Unlimited claims supported.
• Claim Limit: No maximum payout limits specified.

🔧 Service & Repairs

• Service Type: Repair and replacement options available.
• Repair Method: Remote support and depot repair services.
• Replacement Type: May include repair or advance hardware replacement options.
• Turnaround Time: Fast resolution with optional 4-hour managed spares service.
• Parts Quality: Certified and genuine parts used.

📞 Claims Process

• How to File: Through AudioCodes iSupport service desk online or via hotline.
• Support Hours: 24/7 hotline support for urgent issues.
• Documentation Required: Receipt and product info needed.
• Claim Approval: Typically processed promptly by Voice Engineers.
• No Hassle Promise: Streamlined and efficient claims process.

📱 Eligible Products

• Product Categories: General Electronics and AudioCodes products.
• Product Condition: New products eligible.
• Purchase Requirements: Must be purchased prior to or with coverage extension.
• Excluded Products: Coverage excludes commercial misuse and pre-existing damage.

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage not affecting function
• Intentional damage or misuse
• Commercial or business use excluded
• Software issues, viruses, data loss excluded
• Accessories not listed on original purchase
• Loss unless part of theft coverage (not included)

🎁 Additional Benefits

• Tech Support: 24/7 global technical support included.
• No Lemon Guarantee: Not specified.
• Transferable: Not specified.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Not specified.

📦 How to Purchase

• Purchase with your AudioCodes product or within a specified timeframe.
• Provide product details and receipt upon purchase.
• Receive confirmation and coverage documentation.
• Register your product online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with reliable support and avoid unexpected repair costs.