AudioCodes ACTS24X7-M9K_S18/YR Warranty

Reliable coverage for your AudioCodes products ensures lasting peace of mind.

The AudioCodes ACTS24X7-M9K_S18/YR Warranty provides comprehensive Standard Protection for AudioCodes networking products, offering financial protection and hassle-free repairs. This 1-year extended warranty complements your existing product warranty with expert technical support and repair options.

✅ What's Covered

• Mechanical/Electrical Failure: Component defects and failures covered beyond the manufacturer warranty period
• Power Surge Protection: Damage caused by electrical surges is included

📋 Coverage Details

• Duration: 1 year of coverage starting from warranty activation
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: Subject to terms of the protection plan agreement

🔧 Service & Repairs

• Service Type: Repair and replacement services
• Repair Method: Depot service with options for Advance Hardware Replacement or Managed Spares
• Replacement Type: New or refurbished components as required
• Turnaround Time: Fast repair or replacement, including 4-hour Managed Spares service
• Parts Quality: Use of certified OEM parts

📞 Claims Process

• How to File: Via AudioCodes iSupport service desk
• Support Hours: 24/7 hotline support for urgent issues
• Documentation Required: Proof of purchase and issue details
• Claim Approval: Typically handled promptly by AudioCodes engineers
• No Hassle Promise: Efficient resolution with direct access to technical experts

📱 Eligible Products

• Product Categories: General Electronics including AudioCodes networking and communication devices
• Product Condition: New products covered
• Purchase Requirements: Warranty must be purchased as per AudioCodes guidelines
• Excluded Products: Products with pre-existing damage or outside warranty terms

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Commercial or business use outside specified coverage
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss or theft (not included in Standard Protection)

🎁 Additional Benefits

• Tech Support: 24/7 access to AudioCodes Global Support team
• Transferable: Coverage may be transferable following AudioCodes policies

📦 How to Purchase

• Purchase with your AudioCodes product or within the allowed timeframe
• Provide product details and proof of purchase
• Receive confirmation and coverage documentation
• Register the warranty online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.

Protect your AudioCodes investment and enjoy worry-free ownership with trusted support.