AudioCodes ACTS24X7-SMTP_S25 /YR warranty /support extension 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products
The AudioCodes ACTS24X7-SMTP_S25 1-Year Extended Warranty provides comprehensive remote technical support and standard repair services for AudioCodes’ General Electronics products. It ensures financial protection and fast resolution of operational issues to keep your devices running smoothly.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period
- Power Surge Protection: Damage from electrical surges is included
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to terms of service and repair options
🔧 Service & Repairs
- Service Type: Repair and replacement options
- Repair Method: Mail-in depot service
- Replacement Type: Refurbished or comparable model as needed
- Turnaround Time: Managed repair response time based on service level
- Parts Quality: OEM and certified components used in repairs
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk online
- Support Hours: 24/7 hotline support for urgent issues
- Documentation Required: Purchase receipt and issue details
- Claim Approval: Typical prompt resolution by Voice Engineers
- No Hassle Promise: Streamlined process for customer convenience
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes devices
- Product Condition: New products eligible
- Purchase Requirements: Must be purchased with or prior to product acquisition
- Excluded Products: Products with pre-existing damage or commercial use
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Cosmetic damage that does not affect function
- Commercial or business use
- Software issues, viruses, data loss
- Loss not related to authorized theft coverage (not included)
🎁 Additional Benefits
- Tech Support: 24/7 technical support by specialized Voice Engineers
📦 How to Purchase
- Purchase with your AudioCodes product or within the allowed timeframe
- Provide product details and proof of purchase
- Receive confirmation and warranty coverage documentation
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
Couldn't load pickup availability
Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
