AudioCodes ACTS24X7-M9K_S15/YR Warranty/Support Extension 1 License(s) 1 Year(s)
Reliable support and coverage for your AudioCodes products
The AudioCodes ACTS24X7-M9K_S15/YR Warranty/Support Extension offers 1 year of comprehensive support and coverage, ensuring your AudioCodes products remain protected beyond the standard warranty. This plan provides peace of mind with remote technical support and repair service options designed to reduce downtime and unexpected expenses.
✅ What's Covered
- Mechanical/Electrical Failure: Coverage for hardware defects and failures after manufacturer warranty expiration
- Power Surge Protection: Protection against damage caused by electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting from activation
- Number of Claims: Unlimited support requests via hotline and service desk
- Claim Limit: Subject to terms of service and hardware replacement policies
🔧 Service & Repairs
- Service Type: Repair and replacement services available
- Repair Method: Remote troubleshooting, repair & return
- Replacement Type: New or refurbished parts
- Turnaround Time: Includes advance hardware replacement and managed spares options for faster service
- Parts Quality: OEM certified components
📞 Claims Process
- How to File: Online service desk and 24/7 hotline support for urgent issues
- Support Hours: 24x7 technical support availability
- Documentation Required: Purchase receipt and product details
- Claim Approval: Timely review and communication through dedicated support channels
- No Hassle Promise: Streamlined claim handling to reduce downtime
📱 Eligible Products
- Product Categories: General Electronics (AudioCodes hardware products)
- Product Condition: New products covered
- Purchase Requirements: Warranty extension must be purchased as per provider policy
- Excluded Products: Commercial misuse and pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, and data loss
- Loss, unless covered by theft protection (not included)
- Accessories not originally purchased with product
🎁 Additional Benefits
- Tech Support: 24/7 expert technical assistance included
- Transferable: Warranty transferable per provider policy
📦 How to Purchase
- Purchase with your AudioCodes product or within the provider’s specified timeframe
- Provide product details and proof of purchase
- Receive confirmation and coverage documentation
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
