AudioCodes ACTS24X7-MSE_S21/YR Warranty Extension

Reliable protection giving you peace of mind and financial security.

The AudioCodes ACTS24X7-MSE_S21/YR Warranty Extension provides comprehensive technical support and repair coverage for AudioCodes products. This 1-year plan ensures your devices remain up-to-date and protected, offering hassle-free repairs and expert assistance.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period.
• Power Surge Protection: Damage caused by electrical surges included.

📋 Coverage Details

• Duration: 1 year of coverage starting from activation.
• Number of Claims: Unlimited claims supported.
• Claim Limit: Subject to plan terms and conditions.

🔧 Service & Repairs

• Service Type: Repair and replacement options.
• Repair Method: Remote support with hardware replacement options including Repair and Return and Advance Hardware Replacement.
• Replacement Type: Refurbished or comparable model if repair is not feasible.
• Turnaround Time: Expedited services including optional 4-hour managed spares available.
• Parts Quality: Certified OEM parts used for all repairs.

📞 Claims Process

• How to File: Via 24x7 hotline and AudioCodes iSupport service desk for ticketing and status updates.
• Support Hours: 24/7 availability for urgent issues.
• Documentation Required: Purchase receipt and product details.
• Claim Approval: Timely approval with continuous status updates.
• No Hassle Promise: Straightforward and responsive claim handling.

📱 Eligible Products

• Product Categories: AudioCodes networking and communication equipment (General Electronics).
• Product Condition: New products eligible.
• Purchase Requirements: Must be purchased alongside or within specified time of original product purchase.
• Excluded Products: Commercial use or pre-existing damage not covered.

❌ What's Not Covered

• Pre-existing damage or defects.
• Intentional damage or misuse.
• Software issues, viruses, or data loss.
• Loss or theft (unless specified in optional services).
• Accessories not included in original purchase.

🎁 Additional Benefits

• Tech Support: 24/7 remote technical assistance included.
• Transferable: Coverage can be transferred to a new owner if applicable.
• Cancel Anytime: Pro-rated refund available upon cancellation.

📦 How to Purchase

• Purchase with your AudioCodes product or within the specified timeframe.
• Provide product details and proof of purchase.
• Receive confirmation and coverage documentation.
• Register your product online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.