AudioCodes ACTS24X7-M850_S2 /YR Warranty / Support Extension 1 License(s) 1 Year(s)
Reliable protection and expert support for your AudioCodes products
The AudioCodes ACTS24X7-M850_S2 /YR Warranty / Support Extension provides 1 year of comprehensive coverage that safeguards your investment through standard protection including mechanical failures and power surge damage. This plan offers hassle-free repairs and expert remote support to keep your devices running smoothly.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage caused by electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Number of Claims: Unlimited support with direct access to AudioCodes engineers
- Claim Limit: Not specified, subject to plan terms
🔧 Service & Repairs
- Service Type: Repair and replacement options including Repair and Return, Advance Hardware Replacement, and Managed Spares
- Repair Method: Remote support with hardware replacement options
- Replacement Type: New or equivalent hardware
- Turnaround Time: Options available including 4-hour Managed Spares service
- Parts Quality: Genuine AudioCodes parts and certified components
📞 Claims Process
- How to File: Access through AudioCodes iSupport service desk and 24x7 hotline for urgent issues
- Support Hours: 24/7 global technical support
- Documentation Required: Support ticketing system managed by AudioCodes engineers
- Claim Approval: Prompt issue resolution with dedicated resources
- No Hassle Promise: Efficient troubleshooting for day-to-day and complex issues
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes networking hardware
- Product Condition: New products covered
- Purchase Requirements: Coverage applies upon license purchase
- Excluded Products: Not specified
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, data loss
- Loss (unless theft coverage included, which is not in this plan)
🎁 Additional Benefits
- Tech Support: 24/7 AudioCodes technical support from specialized Voice Engineers
- No Lemon Guarantee: Not specified
- Transferable: Not specified
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase license online or through authorized channels
- Provide product and license details at purchase
- Receive confirmation and coverage documentation
- Register product on AudioCodes iSupport portal if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with reliable coverage and expert support from AudioCodes for worry-free device operation.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
