AudioCodes ACTS24X7-SMTP_S11/YR Warranty Support Extension
Reliable protection and comprehensive support for your AudioCodes products
The AudioCodes ACTS24X7-SMTP_S11/YR warranty support extension provides 1 year of Standard Protection coverage for AudioCodes devices, including power surge protection and hardware repair options. Designed for general electronics, this plan ensures your investment is protected with hassle-free support and repairs.
✅ What's Covered
- Mechanical/Electrical Failure: Coverage for component failures and defects after manufacturer warranty expiration
- Power Surge Protection: Protection against damage from electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting from activation
- Number of Claims: Unlimited claims within coverage period
- Claim Limit: Subject to terms of the protection plan
🔧 Service & Repairs
- Service Type: Repair and replacement services included
- Repair Method: Remote support with options for return or advance hardware replacement
- Replacement Type: New or refurbished parts/models as applicable
- Turnaround Time: Fast response supported by 24x7 technical team
- Parts Quality: Certified OEM parts used for repairs
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk or 24x7 hotline
- Support Hours: Available 24 hours a day, 7 days a week
- Documentation Required: Receipt and product details
- Claim Approval: Prompt evaluation and status updates provided
- No Hassle Promise: Streamlined process backed by expert support
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes products
- Product Condition: New and supported models only
- Purchase Requirements: Plan must be purchased alongside or within product eligibility period
- Excluded Products: Commercial use or pre-existing damage exclusions apply
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, or data loss
- Accessories not included in original purchase
- Loss or theft unless specified in coverage
🎁 Additional Benefits
- Tech Support: 24/7 access to global technical experts
📦 How to Purchase
- Buy with your AudioCodes product or within eligibility window
- Provide product details and proof of purchase
- Receive confirmation and coverage documentation
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with the AudioCodes extended warranty plan.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
