AudioCodes ACTS24X7-SEM_S8/YR Warranty/Support Extension 1 License 1 Year
Reliable protection and expert support for your AudioCodes products.
The AudioCodes ACTS24X7-SEM_S8/YR Warranty offers 1 year of Standard Protection coverage for General Electronics, providing comprehensive technical support, software updates, and hardware repair services. This warranty ensures financial protection and hassle-free repairs for eligible AudioCodes products beyond the manufacturer’s warranty.
✅ What's Covered
- Mechanical/Electrical Failure: Coverage for defects and component failures after manufacturer warranty expires
- Power Surge Protection: Protection against damage caused by electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting upon warranty activation
- Number of Claims: Unlimited claims within coverage period
- Claim Limit: Subject to warranty terms and conditions
🔧 Service & Repairs
- Service Type: Repair and replacement options including Standard Repair and Return
- Repair Method: Depot service with option for Advance Hardware Replacement or Managed Spares
- Replacement Type: Refurbished or comparable model replacement as needed
- Turnaround Time: Timely repair or replacement ensuring minimal downtime
- Parts Quality: Use of OEM or certified components
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk online or hotline
- Support Hours: 24/7 technical hotline support for urgent issues
- Documentation Required: Proof of purchase, device details
- Claim Approval: Quick review process with regular updates
- No Hassle Promise: Streamlined claims process for customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes hardware products
- Product Condition: New and supported AudioCodes products
- Purchase Requirements: Warranty purchase or activation in line with product purchase timing
- Excluded Products: Products outside coverage scope or commercial misuse
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Cosmetic damage that does not affect function
- Commercial or business use if excluded
- Software issues, viruses, or data loss
- Accessories not listed on original purchase
- Loss (unless theft protection included)
🎁 Additional Benefits
- Tech Support: 24/7 global technical support by AudioCodes experts
📦 How to Purchase
- Purchase with your AudioCodes product or within allowed timeframe
- Provide product details and proof of purchase
- Receive warranty confirmation and coverage documents
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
Couldn't load pickup availability
Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
