AudioCodes ACTS24X7-SEM_S7/YR warranty/support extension 1 license(s) 1 year(s)

Reliable protection for your AudioCodes products with comprehensive support and coverage.

The AudioCodes ACTS24X7-SEM_S7/YR warranty/support extension provides one year of extended standard protection designed to keep your AudioCodes networking equipment up-to-date and functioning optimally, offering hassle-free technical support and repair services.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for component failures and defects after the manufacturer warranty expires
• Power Surge Protection: Included damage protection from electrical surges

📋 Coverage Details

• Duration: 1 year of coverage starting from the warranty extension activation date
• Number of Claims: Unlimited claims for eligible issues within the coverage period
• Claim Limit: Subject to the terms of the protection agreement

🔧 Service & Repairs

• Service Type: Standard Repair and Return service included; optional Managed Spares and Advance Hardware Replacement available
• Repair Method: Mail-in or depot service supported globally
• Replacement Type: Replacement or repair with OEM parts or certified components
• Turnaround Time: Dependent on service level; managed spares enable 4-hour replacement service
• Parts Quality: High quality OEM or certified components

📞 Claims Process

• How to File: Via AudioCodes iSupport service desk and 24x7 hotline for urgent issues
• Support Hours: 24/7 hotline and remote technical support
• Documentation Required: Receipt, device details, and issue description
• Claim Approval: Fast response facilitated by expert AudioCodes Voice Engineers
• No Hassle Promise: Streamlined claims and support process for customer satisfaction

📱 Eligible Products

• Product Categories: AudioCodes networking and telecommunication equipment (General Electronics)
• Product Condition: New or manufacturer-warrantied products
• Purchase Requirements: Purchase within the valid timeframe as per AudioCodes terms
• Excluded Products: Products outside the defined AudioCodes range or with pre-existing damage

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Commercial or business use outside defined scope
• Software issues, viruses, data loss
• Accessories not included with original purchase
• Loss excluding theft protection options

🎁 Additional Benefits

• Tech Support: 24/7 access to experienced AudioCodes technical engineers
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase alongside your AudioCodes product or within the authorized time frame
• Provide product details and proof of purchase
• Receive confirmation and warranty extension documents
• Register your product with AudioCodes if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with reliable AudioCodes extended warranty coverage.