AudioCodes ACTS9X5-VOCA_S41/YR warranty/support extension 1 license(s) 1 year(s)

Reliable protection for your AudioCodes equipment ensuring uninterrupted performance.

The AudioCodes ACTS9X5-VOCA_S41/YR extended warranty provides 1 year of standard protection covering mechanical and electrical failures beyond the manufacturer warranty. Designed for AudioCodes products, it offers financial protection and hassle-free support for your investment.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects after manufacturer warranty expiration
• Power Surge Protection: Damage from electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date
• Number of Claims: Unlimited claims available within coverage term
• Claim Limit: As per protection plan terms

🔧 Service & Repairs

• Service Type: Repair and replacement options included
• Repair Method: Depot service with mail-in or carry-in options
• Replacement Type: Refurbished or comparable models
• Turnaround Time: Standard repair and return timelines
• Parts Quality: OEM and certified replacement parts

📞 Claims Process

• How to File: Through AudioCodes iSupport service desk or hotline
• Support Hours: 9x5 remote support available, 24x7 hotline for urgent issues
• Documentation Required: Purchase receipt and product information
• Claim Approval: Typically processed promptly through expert evaluation
• No Hassle Promise: Streamlined process for efficient resolution

📱 Eligible Products

• Product Categories: General Electronics covered
• Product Condition: New and supported AudioCodes products
• Purchase Requirements: License purchase corresponds to supported product
• Excluded Products: Consumables and third-party items not covered

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Commercial or business use exclusions apply
• Software issues, viruses, data loss
• Accessories not listed on original purchase
• Loss or theft (unless separate coverage purchased)

🎁 Additional Benefits

• Tech Support: Access to expert AudioCodes Voice Engineers
• Transferable: Warranty may be transferable subject to terms
• Cancel Anytime: Pro-rated refunds available upon cancellation

📦 How to Purchase

• Purchase directly with your AudioCodes product
• Provide license and product details at purchase
• Receive confirmation and coverage documents electronically
• Register your product through AudioCodes services if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with reliable support and avoid unexpected repair costs.