AudioCodes ACTS 1 license(s) 1 year(s)
Reliable protection for your AudioCodes products
The AudioCodes ACTS 1 license(s) 1 year(s) provides comprehensive support and financial protection for your AudioCodes devices. This 1-year extended warranty covers hardware failures and ensures hassle-free repairs or replacements, helping you maintain uninterrupted service and peace of mind.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting after manufacturer warranty expiration
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to AudioCodes policy limits
🔧 Service & Repairs
- Service Type: Repair and hardware replacement options
- Repair Method: Mail-in or depot service
- Replacement Type: New or equivalent models
- Turnaround Time: Typically 4-hour or next business day response
- Parts Quality: OEM and certified components
📞 Claims Process
- How to File: Online portal or via authorized reseller
- Support Hours: 24/7 technical support available
- Documentation Required: Purchase receipt and device information
- Claim Approval: Rapid approval process
- No Hassle Promise: Simple and transparent claims handling
📱 Eligible Products
- Product Categories: General Electronics (AudioCodes hardware products)
- Product Condition: New products eligible
- Purchase Requirements: Purchase within required timeframe from reseller
- Excluded Products: Commercial use and pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, data loss
- Accessories not originally purchased
- Loss and theft (not included in this plan)
🎁 Additional Benefits
- Tech Support: 24/7 access to AudioCodes technical experts
📦 How to Purchase
- Purchase with your AudioCodes product or before warranty expiration
- Provide product and receipt details during purchase
- Receive confirmation and coverage documentation
- Register your warranty online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
