AudioCodes ACTS24X7-M800_S17/YR Warranty Support Extension
Reliable extended protection with 24/7 technical support and repair options
The AudioCodes ACTS24X7-M800_S17/YR Warranty Support Extension delivers comprehensive Standard Protection coverage for AudioCodes products. It ensures financial protection against mechanical, electrical failures, and power surges, providing hassle-free repairs for up to one year.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
- Power Surge Protection: Damage caused by electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting at purchase
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to terms of the protection plan agreement
🔧 Service & Repairs
- Service Type: Repair and replacement services
- Repair Method: Mail-in, depot service, and advanced hardware replacement options
- Replacement Type: New or refurbished models as applicable
- Turnaround Time: Fast response with optional 4-hour Managed Spares service
- Parts Quality: OEM and certified components used
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk online or hotline
- Support Hours: 24/7 hotline support available for urgent issues
- Documentation Required: Purchase receipt and product details
- Claim Approval: Prompt processing with technical expert assistance
- No Hassle Promise: Streamlined claims handling to ensure customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics (AudioCodes products)
- Product Condition: New products eligible
- Purchase Requirements: Coverage starts upon purchase of protection plan
- Excluded Products: Products used commercially or with pre-existing damage
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect function
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not included in original purchase
- Loss or theft (not included in Standard Protection)
🎁 Additional Benefits
- Tech Support: 24/7 access to AudioCodes Global Support team
📦 How to Purchase
- Purchase with your product or within specified time frame
- Provide product details and proof of purchase
- Receive confirmation and coverage documentation
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
