AudioCodes ACTS 1 license(s) 1 year(s)
Reliable protection and support for your AudioCodes products
The AudioCodes ACTS 1 license 1 year extended warranty provides customers with comprehensive technical support and hardware repair coverage for AudioCodes devices. Designed to extend your protection beyond the manufacturer’s warranty, it ensures hassle-free maintenance and replacement options for optimized device uptime.
✅ What's Covered
- Mechanical/Electrical Failure: Component defects and failures covered after manufacturer warranty ends
- Power Surge Protection: Protection from damage caused by electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from the activation date
- Number of Claims: Unlimited claims within the coverage period
- Claim Limit: Subject to terms of the protection plan agreement
🔧 Service & Repairs
- Service Type: Repair, replacement, or hardware warranties
- Repair Method: Options include mail-in, depot service, and managed spares
- Replacement Type: New or comparable refurbished units
- Turnaround Time: 4-hour or next business day response available with Advanced Hardware Replacement
- Parts Quality: OEM and certified replacement components
📞 Claims Process
- How to File: Through online portal or via preferred reseller
- Support Hours: 24/7 technical support with AudioCodes experts
- Documentation Required: Proof of purchase, device info, and claim details
- Claim Approval: Typically processed promptly following claim submission
- No Hassle Promise: Streamlined claim support ensuring customer satisfaction
📱 Eligible Products
- Product Categories: AudioCodes network and communication hardware under General Electronics
- Product Condition: New and eligible refurbished devices
- Purchase Requirements: Warranty purchase recommended at point of sale or within a defined period
- Excluded Products: Commercial misuse, pre-existing damage, and unsupported third-party hardware
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use outside intended scope
- Software issues, viruses, or data loss
- Accessories not listed on original purchase
- Loss, unless theft coverage explicitly included
🎁 Additional Benefits
- Tech Support: 24/7 access to AudioCodes technical experts
📦 How to Purchase
- Purchase with your device or within the designated purchase window
- Provide product details and valid proof of purchase
- Receive confirmation and warranty documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
Couldn't load pickup availability
Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
