AudioCodes MS9X5XND-M500_S9/YR warranty/support extension 1 license(s) 1 year(s)
Comprehensive protection for your AudioCodes products with peace of mind and hassle-free support
The AudioCodes MS9X5XND-M500_S9/YR warranty/support extension provides a complete package of deployment services, ongoing maintenance, monitoring, and hardware replacement for eligible AudioCodes products. It delivers financial protection and reliable support beyond the manufacturer warranty to ensure your investment stays covered.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiration
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Number of Claims: Unlimited claims during the coverage period
- Claim Limit: No specified maximum payout per claim
🔧 Service & Repairs
- Service Type: Repair, replacement, or reimbursement
- Repair Method: On-site hardware replacement options available
- Replacement Type: New or certified replacement hardware
- Turnaround Time: Includes advanced options such as 4-hour on-site hardware replacements
- Parts Quality: OEM parts and certified components
📞 Claims Process
- How to File: Contact support via provided channels
- Support Hours: Ongoing managed services support
- Documentation Required: Proof of purchase and product details
- Claim Approval: Fast and efficient claim processing
- No Hassle Promise: Designed for hassle-free resolution and customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics compatible with AudioCodes managed services
- Product Condition: New products covered
- Purchase Requirements: Warranty/support extension valid for licensed products
- Excluded Products: Not specified
❌ What's Not Covered
- Pre-existing damage or defects prior to coverage
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Loss or theft outside of specified coverage
🎁 Additional Benefits
- Tech Support: Ongoing monitoring and advanced service options
- No Lemon Guarantee: Not specified
- Transferable: Not specified
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase the extension license
- Provide product details and license information
- Receive confirmation and coverage documents
- Register product if required by provider
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes managed service warranty extensions.
AUDIOCODES – 1-Year Extended Warranty / Managed Services – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Managed Services – General ...
