AudioCodes MS9X5XND-M500_S5/YR warranty/support extension 1 license(s) 1 year(s)

Protect your investment with reliable coverage and expert support.

The AudioCodes MS9X5XND-M500_S5/YR warranty/support extension provides comprehensive managed services including deployment, support, maintenance, and hardware replacement for AudioCodes products. Designed for devices in the general electronics category, it offers hassle-free repairs and ongoing monitoring to ensure your device remains fully operational.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after original manufacturer warranty expires
• Power Surge Protection: Included to protect against electrical surges

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date
• Number of Claims: Unlimited claims within the coverage period
• Claim Limit: Subject to plan terms and device valuation

🔧 Service & Repairs

• Service Type: Repair and replacement services
• Repair Method: On-site hardware replacements and remote support
• Replacement Type: New or refurbished equivalent hardware
• Turnaround Time: Fast repairs with options for 4-hour on-site replacement
• Parts Quality: OEM and certified components used for repairs

📞 Claims Process

• How to File: Easy online claims portal and phone support available
• Support Hours: 24/7 customer and technical support
• Documentation Required: Proof of purchase, device details
• Claim Approval: Typically processed quickly to minimize downtime
• No Hassle Promise: Streamlined claims process to reduce customer effort

📱 Eligible Products

• Product Categories: General Electronics including AudioCodes hardware products
• Product Condition: New and supported products eligible
• Purchase Requirements: Must be purchased alongside or within coverage eligibility period
• Excluded Products: Commercial-use or pre-existing damages not covered

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Software issues, viruses, and data loss
• Accessories not included in original purchase
• Loss unless covered under theft protection (not included here)

🎁 Additional Benefits

• Tech Support: 24/7 expert technical assistance included
• Transferable: Coverage can be transferred with the device

📦 How to Purchase

• Purchase with your product or within policy eligibility period
• Provide product details and purchase receipt
• Receive confirmation and full coverage documentation
• Register your product online if required for activation

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free device ownership with AudioCodes managed services warranty support.