AudioCodes ACTS 1 license(s) 1 year(s)
Comprehensive protection for your AudioCodes products providing peace of mind and reliable service.
The AudioCodes ACTS 1 license(s) 1 year(s) warranty delivers complete protection for your General Electronics devices, including hardware replacement, software updates, and around-the-clock technical support. It ensures hassle-free repairs and financial safeguard against unexpected issues for one year beyond the manufacturer warranty.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period
- Power Surge Protection: Damage from electrical surges included
- Accidental Damage: Drops, spills, and cracks covered
- Theft Protection: Coverage for stolen devices included
📋 Coverage Details
- Duration: 1 year of coverage starting at purchase
- Number of Claims: Unlimited claims during coverage term
- Claim Limit: Coverage subject to plan terms; includes hardware replacement options
🔧 Service & Repairs
- Service Type: Repair, replacement, or reimbursement options available
- Repair Method: Depot service or advance hardware replacement
- Replacement Type: New or equivalent replacement hardware
- Turnaround Time: 4-hour or next business day response options
- Parts Quality: OEM or certified components used
📞 Claims Process
- How to File: Online portal or through authorized resellers
- Support Hours: 24/7 technical support available
- Documentation Required: Purchase receipt, device information, and photos if applicable
- Claim Approval: Typical approval within business hours
- No Hassle Promise: Easy claims process designed for customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes hardware
- Product Condition: New and products under manufacturer warranty
- Purchase Requirements: Must purchase warranty within the stipulated time frame
- Excluded Products: Commercial-use devices and pre-existing damages
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Cosmetic damage not affecting functionality
- Commercial or business use
- Software issues, viruses, and data loss
- Accessories not included in original purchase
- Loss except theft coverage
🎁 Additional Benefits
- Tech Support: 24/7 access to AudioCodes technical experts
- Transferable: Coverage can be transferred to new owner
📦 How to Purchase
- Purchase alongside your AudioCodes product or within authorized timeframe
- Provide purchase details and receipt for registration
- Receive confirmation and coverage documentation
- Register your product online as per instructions
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty.
AUDIOCODES – 1-Year Extended Warranty / Complete Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Complete Protection – Gener...
