AudioCodes Managed Spares 1 license(s) 1 year(s)

Reliable extended coverage for your AudioCodes equipment

The AudioCodes Managed Spares 1 license(s) 1 year(s) warranty provides comprehensive protection for your AudioCodes products. This plan covers hardware replacements, ongoing maintenance, and monitoring, ensuring hassle-free support and financial protection against unexpected failures.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period
• Power Surge Protection: Included for electrical surge damages
• Accidental Damage: Included as part of complete coverage
• Theft Protection: Included for stolen device replacement

📋 Coverage Details

• Duration: 1 year of coverage from activation date
• Number of Claims: Unlimited claims during coverage term
• Claim Limit: Replacement or repair up to product value

🔧 Service & Repairs

• Service Type: Repair or hardware replacement including managed spares
• Repair Method: On-site or depot service based on urgency
• Replacement Type: New or certified refurbished components
• Turnaround Time: Advanced options such as 4-hour on-site hardware replacement available
• Parts Quality: OEM and certified parts to ensure product integrity

📞 Claims Process

• How to File: Easy claims via online portal or customer support
• Support Hours: Business hours support with options for urgent requests
• Documentation Required: Proof of purchase and product details
• Claim Approval: Typically processed promptly to minimize downtime
• No Hassle Promise: Designed for smooth and efficient claims experience

📱 Eligible Products

• Product Categories: AudioCodes network and communications hardware
• Product Condition: New and eligible for managed spares service
• Purchase Requirements: Must purchase warranty with product or within service activation period
• Excluded Products: Non-AudioCodes products and equipment outside service scope

❌ What's Not Covered

• Pre-existing damage or manufacturing defects claimed within manufacturer warranty
• Intentional damage or misuse
• Software issues or data loss
• Accessories not included in original purchase
• Loss unless theft coverage applies

🎁 Additional Benefits

• Tech Support: Included managed support and service reviews
• Transferable: Warranty may be transferred to new owner
• Cancel Anytime: Pro-rated refunds available upon cancellation

📦 How to Purchase

• Purchase with your AudioCodes product or within the allowed activation period
• Provide product details and receipt to activate coverage
• Receive confirmation and coverage documentation
• Register product online if required for service

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with comprehensive AudioCodes extended warranty coverage.