AudioCodes AHR 1 license(s) 1 year(s)
Secure your investment with comprehensive protection and expert support.
The AudioCodes AHR 1 license(s) 1 year(s) provides advanced hardware replacement and technical support for eligible AudioCodes products. This warranty ensures hassle-free repairs and replacements, helping you avoid unexpected costs and maintain uptime.
✅ What's Covered
- Mechanical/Electrical Failure: Coverage for defects and component failures after the manufacturer warranty period.
- Accidental Damage: Includes drops, spills, and physical damage support.
- Theft Protection: Device replacement in case of theft is included.
📋 Coverage Details
- Duration: 1 year of coverage beginning upon activation.
- Number of Claims: Unlimited claims allowed within the coverage term.
- Claim Limit: Subject to service program guidelines.
🔧 Service & Repairs
- Service Type: Repair and advance hardware replacement options.
- Repair Method: Depot service and replacement shipments.
- Replacement Type: New or comparable hardware provided.
- Turnaround Time: 4-hour or next business day response options available.
- Parts Quality: OEM certified components used for repairs.
📞 Claims Process
- How to File: Initiate claims via reseller or authorized support channels.
- Support Hours: 24/7 technical support access.
- Documentation Required: Proof of purchase, device details, and claim information.
- Claim Approval: Fast approval to minimize downtime.
- No Hassle Promise: Streamlined claims process designed for customer convenience.
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes network hardware.
- Product Condition: New and qualified refurbished products.
- Purchase Requirements: Warranty must be purchased or renewed timely per reseller guidelines.
- Excluded Products: Commercial use or previously damaged units excluded.
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Accessories not included in the original purchase
- Loss unless covered under theft protection
🎁 Additional Benefits
- Tech Support: 24/7 expert technical support available.
- Transferable: Protection plan can be transferred to new owners.
📦 How to Purchase
- Purchase with product or renew through authorized reseller.
- Provide product and purchase details.
- Receive coverage confirmation and documentation.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes' comprehensive extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Complete Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Complete Protection – Gener...
