AudioCodes AHR 1 license 1 year
Comprehensive protection for your AudioCodes products
The AudioCodes AHR 1 license 1 year provides advanced hardware replacement coverage for eligible AudioCodes products. This plan ensures financial protection with hassle-free repairs and replacement services, helping you maintain business continuity without surprises.
✅ What's Covered
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Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
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Accidental Damage: Drops, spills, and cracks covered via Advanced Hardware Replacement service
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Theft Protection: Included replacement options in case of theft
📋 Coverage Details
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Duration: 1 year of coverage starting upon purchase activation
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Number of Claims: Unlimited claims during coverage period
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Claim Limit: Subject to AudioCodes support program terms
🔧 Service & Repairs
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Service Type: Advance Hardware Replacement (AHR) and managed spares
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Repair Method: Depot service with 4-hour or next business day response
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Replacement Type: New or comparable replacement hardware
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Turnaround Time: Fast response ensuring minimal downtime
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Parts Quality: OEM and certified components
📞 Claims Process
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How to File: Through AudioCodes customer support channels
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Support Hours: 24/7 technical support availability
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Documentation Required: Proof of purchase and product information
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Claim Approval: Typically processed swiftly by technical experts
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No Hassle Promise: Streamlined claim handling for customer ease
📱 Eligible Products
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Product Categories: General Electronics under AudioCodes Support Programs
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Product Condition: New and covered AudioCodes hardware
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Purchase Requirements: Must acquire warranty within product support period
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Excluded Products: Items outside AudioCodes hardware scope or with pre-existing damage
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use outside warranty terms
- Software issues, viruses, data loss
- Accessories not included in original purchase
- Loss unless theft coverage applies
🎁 Additional Benefits
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Tech Support: 24/7 access to AudioCodes technical experts
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Transferable: Coverage may be transferred to new owner
📦 How to Purchase
- Purchase warranty with product or within eligible time frame
- Provide product details and proof of purchase
- Receive confirmation and warranty documents
- Register product online if applicable
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.