AudioCodes AHR 1 license(s) 1 year(s)
Reliable protection and peace of mind for your AudioCodes products.
The AudioCodes AHR 1 license(s) 1 year(s) provides advanced hardware replacement and repair coverage for your AudioCodes network equipment. Designed to protect your investment, it ensures hassle-free hardware repairs or replacements throughout the coverage period, keeping your operations running smoothly.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty period
- Power Surge Protection: Included coverage for damage caused by electrical surges
- Theft Protection: Replacement options available under complete protection service
📋 Coverage Details
- Duration: 1 year of coverage starting from activation date
- Number of Claims: Unlimited claims within warranty period as per terms
- Claim Limit: Coverage up to product value subject to terms
🔧 Service & Repairs
- Service Type: Advance Hardware Replacement (AHR) and hardware repair options
- Repair Method: Depot service with mail-in or carry-in repair
- Replacement Type: New or refurbished equivalent hardware
- Turnaround Time: Next Business Day or 4-hour response options available
- Parts Quality: OEM components used for all repairs and replacements
📞 Claims Process
- How to File: File claims via online portal or through authorized reseller
- Support Hours: 24/7 technical support available to assist with claims
- Documentation Required: Proof of purchase, product serial number, claim details
- Claim Approval: Typically processed within 1–3 business days
- No Hassle Promise: Streamlined claim process aimed at quick resolution
📱 Eligible Products
- Product Categories: Network equipment and general electronics from AudioCodes
- Product Condition: New products purchased from authorized sources
- Purchase Requirements: Must purchase warranty at time of or within manufacturer warranty period
- Excluded Products: Commercial products outside intended use, pre-existing damage
❌ What's Not Covered
- Pre-existing damage or defects prior to coverage start
- Cosmetic damage that does not impair function
- Intentional damage, misuse, or unauthorized repairs
- Software issues, viruses, or data loss
- Accessories not originally purchased with covered product
- Loss or theft unless included within advanced protection options
🎁 Additional Benefits
- Tech Support: 24/7 direct technical assistance included
- Transferable: Warranty may be transferred to new owners if sold
📦 How to Purchase
- Purchase with your AudioCodes product or within manufacturer warranty period
- Provide product and purchase details for registration
- Receive confirmation and digital coverage documents
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your AudioCodes investment and enjoy worry-free hardware support with this complete coverage plan.
AUDIOCODES – 1-Year Extended Warranty / Complete Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Complete Protection – Gener...
