AudioCodes MS9X5XND-OB_S14/YR warranty/support extension 1 license(s) 1 year(s)
Reliable coverage for your investment with AudioCodes extended warranty.
The AudioCodes MS9X5XND-OB_S14/YR warranty/support extension provides 1 year of protection against mechanical and electrical failures beyond the manufacturer warranty. Designed for General Electronics products, this plan ensures hassle-free repairs and financial security.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period
📋 Coverage Details
- Duration: 1 year of coverage starting after manufacturer warranty expires
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
- Service Type: Repair or replacement options
- Repair Method: Depot or mail-in service
- Replacement Type: Refurbished or comparable model
- Turnaround Time: Timely repairs to minimize downtime
- Parts Quality: Certified components used for repairs
📞 Claims Process
- How to File: Online portal or phone support
- Support Hours: Business hours support availability
- Documentation Required: Proof of purchase and product information
- Claim Approval: Typically processed within days
- No Hassle Promise: Straightforward claims with customer satisfaction in mind
📱 Eligible Products
- Product Categories: General Electronics
- Product Condition: New products only
- Purchase Requirements: Must be purchased with or shortly after the product
- Excluded Products: Commercial use and pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect function
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, or data loss
- Accessories not included in original purchase
- Loss unless theft coverage included
🎁 Additional Benefits
- Tech Support: Access to technical support during business hours
- Transferable: Warranty may be transferred to a new owner
📦 How to Purchase
- Purchase with your product or within the allowed timeframe
- Provide product details and proof of purchase
- Receive confirmation and coverage documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General ...
