AudioCodes MS9X5XND-M9K_S27/YR warranty/support extension 1 license(s) 1 year(s)

Reliable protection for your investment and peace of mind.

The AudioCodes MS9X5XND-M9K_S27/YR warranty/support extension provides 1 year of basic protection covering mechanical and electrical failures beyond the manufacturer warranty. Ideal for general electronics devices to ensure hassle-free repairs and financial security.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for defects and failures after the manufacturer warranty expires
• Power Surge Protection: Not included
• Accidental Damage: Not included
• Screen Damage: Not included
• Battery Degradation: Not included
• Theft Protection: Not included
• Normal Wear and Tear: Not included

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: Subject to plan terms and provider discretion

🔧 Service & Repairs

• Service Type: Repair or replacement depending on issue
• Repair Method: Depot or mail-in service
• Replacement Type: Refurbished or comparable model as needed
• Turnaround Time: Repairs completed promptly typically within a few weeks
• Parts Quality: Certified components or OEM parts used

📞 Claims Process

• How to File: Easy online portal or phone support
• Support Hours: Business hours support available
• Documentation Required: Proof of purchase and device details
• Claim Approval: Timely approval based on provided information
• No Hassle Promise: Streamlined claims process for your convenience

📱 Eligible Products

• Product Categories: General Electronics
• Product Condition: New devices only
• Purchase Requirements: Plan must be purchased with product or within specified time frame
• Excluded Products: Commercial use and pre-existing damage excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, data loss
• Accessories not listed on original purchase
• Loss (theft not covered)

🎁 Additional Benefits

• Tech Support: Access to knowledgeable customer service during business hours
• No Lemon Guarantee: Not included
• Transferable: Not available
• Multi-Device Discount: Not offered
• Cancel Anytime: Pro-rated refund available upon cancellation

📦 How to Purchase

• Purchase with your AudioCodes product or within required timeframe
• Provide product details and proof of purchase
• Receive confirmation and coverage documents
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with this extended warranty plan.