AudioCodes MS9X5XND-M9K_S26/YR warranty/support extension 1 license(s) 1 year(s)

Reliable protection for your investment and peace of mind

The AudioCodes MS9X5XND-M9K_S26/YR warranty/support extension provides 1 year of extended coverage for your general electronics products, ensuring financial protection beyond the manufacturer warranty and hassle-free repairs.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires

📋 Coverage Details

• Duration: 1 year of coverage starting after original warranty ends
• Number of Claims: Unlimited claims within the coverage period
• Claim Limit: Subject to protection plan terms and conditions

🔧 Service & Repairs

• Service Type: Repair or replacement depending on the issue
• Repair Method: Depot or mail-in service
• Replacement Type: Refurbished or comparable model when repair is not feasible
• Turnaround Time: Standard repair timelines apply
• Parts Quality: Certified components and manufacturer-approved parts

📞 Claims Process

• How to File: Online claim portal and phone support available
• Support Hours: Business hours support
• Documentation Required: Proof of purchase, device details
• Claim Approval: Typically within a few business days
• No Hassle Promise: Streamlined and straightforward claims process

📱 Eligible Products

• Product Categories: General Electronics devices eligible
• Product Condition: New products covered
• Purchase Requirements: Must be purchased along with or shortly after the original product
• Excluded Products: Commercial use and pre-existing damage excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss (theft not covered)

🎁 Additional Benefits

• Tech Support: Access to dedicated technical support during coverage

📦 How to Purchase

• Purchase with your product or within a defined grace period
• Provide product details and proof of purchase
• Receive confirmation and coverage documentation
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AUDIOCODES extended warranty coverage.