AudioCodes ACTS 1 license(s) 1 year(s)
Reliable protection and peace of mind for your AudioCodes products
The AudioCodes ACTS 1 license(s) 1 year(s) provides essential extended warranty coverage for AudioCodes networking equipment. This plan ensures your devices are protected beyond the manufacturer warranty, offering hassle-free repairs and expert support for continued operation.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects occurring after the manufacturer warranty period
📋 Coverage Details
- Duration: 1 year of coverage starting after the original warranty
- Number of Claims: Unlimited claims per plan term
- Claim Limit: Subject to terms of the service agreement
🔧 Service & Repairs
- Service Type: Repair, replacement, or hardware return options
- Repair Method: Depot-based mail-in or carry-in service
- Replacement Type: New or refurbished parts as needed
- Turnaround Time: Fast response with options including 4-hour or next business day advance hardware replacement
- Parts Quality: Official AudioCodes certified components
📞 Claims Process
- How to File: Contact AudioCodes support or reseller online or via phone
- Support Hours: 24/7 technical support availability
- Documentation Required: Proof of purchase and product details
- Claim Approval: Typical approval within a short timeframe
- No Hassle Promise: Simplified process to reduce downtime
📱 Eligible Products
- Product Categories: Networking and related general electronics devices
- Product Condition: New products covered upon purchase
- Purchase Requirements: Must enroll at or before warranty expiration
- Excluded Products: Products with pre-existing damage or commercial business use exceptions
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use exclusions
- Software issues, viruses, data loss
- Loss or theft (not covered under Basic Protection)
🎁 Additional Benefits
- Tech Support: 24/7 access to technical experts
📦 How to Purchase
- Purchase with product or before manufacturer warranty expiration
- Provide product and purchase details
- Receive confirmation and coverage documentation
- Register warranty online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with AudioCodes extended warranty and enjoy worry-free ownership.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General ...
