AudioCodes ACTS24X7-M1288_24/YR warranty/support extension 1 year(s)

Reliable 24x7 technical support and extended protection for your AudioCodes products

The AudioCodes ACTS24X7-M1288_24/YR warranty/support extension 1 year(s) provides Level 2-4 remote technical support for deployed products, available 24 hours a day, 7 days a week for urgent issues. This coverage ensures financial protection and hassle-free service for your networking and telecommunications equipment.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects after manufacturer warranty expiration
• Power Surge Protection: Damage from electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting from activation date
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to plan terms and limits

🔧 Service & Repairs

• Service Type: Remote support and hardware replacement options
• Repair Method: Mail-in and advance hardware replacement services available
• Replacement Type: New or refurbished parts as needed
• Turnaround Time: Expedited 4-hour managed spares service available
• Parts Quality: Certified components and software updates provided

📞 Claims Process

• How to File: Contact via phone or online portal
• Support Hours: 24/7 for urgent priority, business hours for others
• Documentation Required: Proof of purchase and product details
• Claim Approval: Fast approval process managed by global support team
• No Hassle Promise: Streamlined claim process for customer satisfaction

📱 Eligible Products

• Product Categories: General Electronics, specifically AudioCodes networking devices
• Product Condition: Products currently deployed and covered after manufacturer warranty
• Purchase Requirements: Warranty extension purchased within contract terms
• Excluded Products: Non-networking or unsupported device types

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage not affecting function
• Intentional damage or misuse
• Commercial use outside agreement terms
• Software issues, viruses, or data loss
• Accessories not part of the original purchase
• Loss except theft coverage (not included)

🎁 Additional Benefits

• Tech Support: 24/7 global technical assistance
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase warranty extension within contract period
• Provide device details and proof of purchase
• Receive confirmation and access to support services
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with reliable 24x7 support and coverage for unexpected technical issues.