APC InfraStruXure Capacity 3-Year Extended Warranty
Reliable protection and peace of mind for your software investments.
The APC InfraStruXure Capacity 3-Year Extended Warranty offers extended coverage for your valid software support contract licenses, ensuring continuous access to 24/7 telephone technical support and software updates. This warranty provides financial protection and hassle-free support for eligible software licenses.
✅ What's Covered
- Mechanical/Electrical Failure: Defects and component failures after the manufacturer warranty expires
- Power Surge Protection: Not included
- Accidental Damage: Not included
- Screen Damage: Not applicable
- Battery Degradation: Not applicable
- Theft Protection: Not included
- Normal Wear and Tear: Not included
📋 Coverage Details
- Duration: 3 years of coverage starting from contract activation
- Coverage Start: From the purchase date of the software support contract
- Number of Claims: Unlimited claims within the contract period
- Claim Limit: Subject to software license terms and conditions
🔧 Service & Repairs
- Service Type: Technical support and software updates
- Repair Method: Remote assistance and software patches
- Replacement Type: Not applicable
- Turnaround Time: Immediate support during business hours and after-hours as specified
- Parts Quality: Not applicable
📞 Claims Process
- How to File: 24x7 telephone support hotline
- Support Hours: 24 hours a day, 7 days a week
- Documentation Required: Proof of software license and contract details
- Claim Approval: Immediate support provided upon validation
- No Hassle Promise: Easy access to updates and support throughout contract term
📱 Eligible Products
- Product Categories: Software licenses covered by APC software support
- Product Condition: Valid, active software license holders only
- Purchase Requirements: Must purchase warranty in conjunction with or following license acquisition
- Excluded Products: Hardware devices, third-party software, and expired licenses
❌ What's Not Covered
- Hardware damages or failures
- Accidental damage or physical damage
- Software misuse or unauthorized modifications
- Commercial misuse or non-covered licenses
- Data loss or software viruses
- Accessories and hardware components
- Loss or theft of software licenses
🎁 Additional Benefits
- Tech Support: 24/7 telephone technical support
- No Lemon Guarantee: Not applicable
- Transferable: Warranty tied to license, not transferable
- Multi-Device Discount: Not applicable
- Cancel Anytime: Contract terms apply
📦 How to Purchase
- Purchase with your software license or within contract renewal period
- Provide license details and proof of purchase
- Receive confirmation and support documentation
- Register your software license online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. APC reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with responsive support and software updates for uninterrupted operation.
APC – 3-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
APC – 3-Year Extended Warranty / Standard Protection – General Elec...
