APC InfraStruXure Change, 3 Year Software Maintenance Contract, 100 Racks
Reliable protection and continuous peace of mind for your software investment.
The APC InfraStruXure Change, 3 Year Software Maintenance Contract provides comprehensive software updates and 24/7 expert technical support for eligible software licenses managing data center racks. Designed to keep your IT infrastructure current and protected, this warranty ensures hassle-free support and smooth operations throughout the contract term.
✅ What's Covered
- Software Updates: Access to latest software versions and patches for covered licenses
- Technical Support: 24/7 telephone assistance for troubleshooting and issue resolution
- License Keys: Support included for all licenses under the contract
📋 Coverage Details
- Duration: 3 years of coverage from contract activation date
- Coverage Start: Upon contract activation
- Number of Claims: Unlimited support requests and software updates
- Claim Limit: Not applicable for software maintenance
🔧 Service & Repairs
- Service Type: Software maintenance and technical support
- Repair Method: Remote assistance and software patch deployment
- Replacement Type: Not applicable
- Turnaround Time: Immediate assistance during support hours
- Parts Quality: Not applicable
📞 Claims Process
- How to File: Contact via telephone support or online portal
- Support Hours: 24/7 availability
- Documentation Required: Contract details and license keys
- Claim Approval: Immediate access to support included
- No Hassle Promise: Easy access to support and updates as part of contract
📱 Eligible Products
- Product Categories: Software licenses for data center management (General Electronics)
- Product Condition: Active software licenses under contract
- Purchase Requirements: Contract signed and activated
- Excluded Products: Hardware components and out-of-support software
❌ What's Not Covered
- Hardware failures or damage
- Software outside licensed scope
- Pre-existing software issues not reported within contract term
- Unauthorized software modifications
- Loss or theft of hardware
🎁 Additional Benefits
- Tech Support: 24/7 dedicated technical assistance included
- Transferable: Not applicable
- Cancel Anytime: Subject to contract terms
📦 How to Purchase
- Purchase contract renewal through APC or authorized reseller
- Provide license key and contract information
- Receive confirmation and software maintenance documentation
- Register licenses as required by APC
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. APC reserves the right to repair, replace, or reimburse at their discretion.
Protect your APC software investment with continuous updates and expert support for worry-free data center management.
APC – 3-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
APC – 3-Year Extended Warranty / Standard Protection – General Elec...
