APC InfraStruXure Change, 1 Year Software Maintenance Contract, 100 Racks
Reliable software maintenance ensuring continuous performance and protection.
The APC InfraStruXure Change 1 Year Software Maintenance Contract provides comprehensive software support and updates for valid licenses related to data center management. Designed for general electronics, this plan helps maintain system integrity and reduces downtime with hassle-free, expert assistance.
✅ What's Covered
- Software Updates & Support: Access to all relevant software updates and patches during the contract term
- Technical Support: 24/7 telephone-based expert assistance for troubleshooting and issue resolution
📋 Coverage Details
- Duration: 1 year of coverage starting from contract activation
- Coverage Start: Effective from purchase date or contract start date
- Number of Claims: Unlimited support incidents within contract period
- Claim Limit: Not applicable (software support service)
🔧 Service & Repairs
- Service Type: Software maintenance, issue diagnosis, and resolution support
- Repair Method: Remote support via telephone or software updates
- Replacement Type: Not applicable
- Turnaround Time: Immediate to scheduled call-back support
- Parts Quality: Not applicable
📞 Claims Process
- How to File: Call 24/7 support hotline as provided in contract documentation
- Support Hours: 24/7 telephone technical support
- Documentation Required: License keys and proof of contract purchase
- Claim Approval: Immediate access upon contract verification
- No Hassle Promise: Streamlined support with no extra charges during contract term
📱 Eligible Products
- Product Categories: Software licenses related to data center management and infrastructure (General Electronics)
- Product Condition: Valid licenses under active maintenance period
- Purchase Requirements: Contract must be procured before license expiry or within vendor-specified windows
- Excluded Products: Hardware components, third-party software not covered by contract
❌ What's Not Covered
- Hardware failures and physical damage
- Software misuse or installation of unauthorized modifications
- Third-party software support outside APC license scope
- Loss of data or software customizations
🎁 Additional Benefits
- Tech Support: Dedicated 24/7 technical assistance included
- No Lemon Guarantee: Not applicable
- Transferable: Subject to APC policies
- Multi-Device Discount: Not specified
- Cancel Anytime: Contract terms apply as per agreement
📦 How to Purchase
- Purchase separately as a software maintenance contract
- Provide license key details and payment confirmation
- Receive official contract documentation and support access
- Register product per APC instructions to activate coverage
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. APC reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with continuous software support and enjoy worry-free system performance.
APC – 1-Year Extended Warranty – Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
APC – 1-Year Extended Warranty – Standard Protection – General Elec...
