AudioCodes ACTS9X5-OVOC_S2/YR Warranty Extension

Reliable support and comprehensive protection to safeguard your investment.

The AudioCodes ACTS9X5-OVOC_S2/YR Warranty Extension provides 1 year of standard protection covering AudioCodes products. It offers financial protection and hassle-free repairs by extending the original warranty with expert technical support and repair services.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects beyond the manufacturer warranty period
• Power Surge Protection: Coverage for damage caused by electrical surges

📋 Coverage Details

• Duration: 1 year of coverage from purchase date
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: Subject to AudioCodes repair and replacement policies

🔧 Service & Repairs

• Service Type: Repair and replacement options including Standard Repair and Return
• Repair Method: Depot service via mail-in or carry-in
• Replacement Type: Refurbished or comparable model replacements
• Turnaround Time: Standard repair times as per AudioCodes service level agreements
• Parts Quality: OEM certified components

📞 Claims Process

• How to File: Submit requests through the AudioCodes iSupport online portal or 24x7 hotline
• Support Hours: 9x5 remote support with hotline support for urgent cases
• Documentation Required: Proof of purchase, product details
• Claim Approval: Rapid response from specialized AudioCodes Voice Engineers
• No Hassle Promise: Streamlined support and resolution processes

📱 Eligible Products

• Product Categories: General Electronics including AudioCodes products covered under the agreement
• Product Condition: New products eligible for coverage
• Purchase Requirements: Must be purchased alongside or within warranty extension timeframe
• Excluded Products: Commercial use or pre-existing damage not covered

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Cosmetic damage that does not affect functionality
• Commercial or business use exclusions
• Software issues, viruses, or data loss
• Accessories unless originally purchased with product
• Loss or theft – not included in this standard plan

🎁 Additional Benefits

• Tech Support: Access to specialized AudioCodes technical support team
• Transferable: Coverage can be transferred if product ownership changes (subject to terms)

📦 How to Purchase

• Purchase with your AudioCodes product or within specified time frame
• Provide product details and receipt during purchase
• Receive confirmation and coverage documentation via email
• Register your product online if required for activation

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.