AudioCodes ACTS24X7-M4K_S42/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection for your AudioCodes devices.
The AudioCodes ACTS24X7-M4K_S42/YR warranty/support extension provides comprehensive support and coverage for AudioCodes products, including software updates, technical assistance, and hardware repair options. It delivers financial protection and hassle-free service for one year, ensuring your device stays operational and up to date.
✅ What's Covered
- Mechanical/Electrical Failure: Coverage for component failures and defects beyond the manufacturer warranty period
- Power Surge Protection: Included protection against electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting from activation
- Number of Claims: Unlimited claims allowed during coverage period
- Claim Limit: No specified maximum payout per claim
🔧 Service & Repairs
- Service Type: Repair and replacement options available
- Repair Method: Remote support and depot service
- Replacement Type: Repair and Return standard service or optional advance replacement
- Turnaround Time: Standard repair times, with optional 4-hour managed spares service
- Parts Quality: Certified and genuine AudioCodes parts
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk for call ticketing and status updates
- Support Hours: 24/7 hotline support for urgent issues
- Documentation Required: Purchase receipt and device details
- Claim Approval: Timely processing with professional resolution
- No Hassle Promise: Streamlined support with direct access to AudioCodes Voice Engineers
📱 Eligible Products
- Product Categories: Network and telecommunications equipment under General Electronics
- Product Condition: New AudioCodes products only
- Purchase Requirements: Must be purchased with or prior to warranty start
- Excluded Products: Non-AudioCodes products and commercial misuse
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect function
- Intentional damage, misuse, or neglect
- Commercial or business use outside of warranty scope
- Software problems, viruses, or data loss
- Accessories not included in original purchase
- Loss unless theft coverage included (not applicable)
🎁 Additional Benefits
- Tech Support: 24/7 technical support for troubleshooting
📦 How to Purchase
- Buy with your AudioCodes product or within eligible period after purchase
- Provide purchase details and receipt for registration
- Receive confirmation and warranty documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions are available upon purchase. Coverage is subject to the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
