AudioCodes ACTS24X7-M9K_S13/YR
Reliable protection for your AudioCodes products, ensuring peace of mind and continued performance.
The AudioCodes ACTS24X7-M9K_S13/YR warranty provides 1 year of comprehensive coverage for eligible AudioCodes devices, including hardware repairs and software updates. Designed to protect your investment, this plan offers hassle-free support and replacement options to keep your equipment running smoothly.
✅ What's Covered
- Mechanical/Electrical Failure: Coverage for defects and failures after the manufacturer warranty expires
- Power Surge Protection: Includes damage caused by electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting from the date of purchase
- Number of Claims: Unlimited claims during the coverage period
- Claim Limit: Subject to the terms of the plan agreement
🔧 Service & Repairs
- Service Type: Repair and replacement options available
- Repair Method: Depot service with mail-in repairs
- Replacement Type: Refurbished or comparable model replacement
- Turnaround Time: Standard repair timeframe based on service center workload
- Parts Quality: Use of OEM or certified components for repairs
📞 Claims Process
- How to File: Via the AudioCodes iSupport online service desk or 24/7 hotline
- Support Hours: 24/7 availability for urgent issues
- Documentation Required: Proof of purchase and device details
- Claim Approval: Typically processed promptly through dedicated technical support
- No Hassle Promise: Streamlined claims with professional assistance
📱 Eligible Products
- Product Categories: General Electronics, specifically AudioCodes hardware
- Product Condition: New or eligible refurbished items
- Purchase Requirements: Must purchase within specified period of the original product purchase
- Excluded Products: Commercial use devices and pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use exclusions
- Software issues, viruses, or data loss
- Accessories not included in original purchase
- Loss unless theft coverage included
🎁 Additional Benefits
- Tech Support: 24/7 technical support provided
📦 How to Purchase
- Purchase with your AudioCodes product or within the allowed timeframe
- Provide product details and proof of purchase
- Receive confirmation and coverage documentation
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
