Job interviews
Why Catalysing Connections Exists
More than 2.5 million Australians are digitally excluded. Without a phone or internet connection, people miss:
Housing updates
School communications
Telehealth
Support services
Contact with family, community and Country
How It Works
From retired technology to measurable human connection.
Retired technology → Recover-E
Your old laptops, PCs and devices are collected securely, wiped or destroyed, and refurbished or recycled.
Value is recovered
Any resale value or recoverable yield is financially returned to TechForGood.
100% of this profit funds Catalysing Connections
We partner with frontline charities, Indigenous organisations and community groups to deliver phones and connectivity where they create the greatest impact.
Connection becomes a measurable impact outcome
Every phone creates approximately 2,640 Human Connections per year, including calls, SMS, emails, appointments and critical online interactions.
Retired technology becomes opportunity, access and connection.
Our Beneficiaries
Meet the community organisations helping extend the life and impact of technology through TechForGood.
The longer a device stays in use, the lower the environmental impact and total lifetime cost.
Victoria
Western Chances
Who they are
Western Chances is a Melbourne-based social enterprise that supports young people in Melbourne's west, one of the most socio-economically disadvantaged regions in Victoria.
They provide scholarships, mentoring and access to networks that help young people reach their potential, regardless of circumstance.
What This Partnership Enabled
A Motorola Moto G56 5G smartphone - 30GB of mobile data per month
- Unlimited local calls and SMS
- 12 months of connection
68,000+ Human Connections generated across 12 months
Using TechForGood's Human Connections Impact Methodology (HCIM), each device generates an estimated 2,640 Human Connections per year. Every call made, every message sent, every time someone accesses MyGov, Centrelink, a health service or an employment platform.
Across 26 devices and 12 months, this engagement generated more than 68,000 Human Connections, contributing to TechForGood's commitment to 1 million Human Connections by 2030.
— — Jackie TaylorAs CEO of Western Chances, I see how a phone and reliable digital access can be the difference between a young person being shut out and staying connected to learning, work and support. Through TechForGood, you’re helping us live our value to Open the Door — so more young people can show up, stay engaged and keep moving toward their goals.
Victoria
Fitted for Work
Who they are
Fitted for Work helps women experiencing disadvantage to get work, keep work, and navigate work with confidence. Clients include women leaving violence, women over 45, asylum seekers, migrant women and women experiencing homelessness.
What This Partnership Enabled
- Taking job interviews they would have otherwise missed
- Completing online courses
- Staying connected to support workers
- Safe communication with family and services
- Managing Centrelink, MyGov and banking
— Fitted for Work Case ManagerA working phone can be the difference between getting the job or missing the call. Your support meant our clients could move out of crisis and into stability.
Western Australia
The Spiers Centre
Who they are
A lifeline for families in financial crisis across Perth’s northern corridor. They support people facing family violence, homelessness, food insecurity, mental health challenges and acute financial distress.
What This Partnership Enabled
- Contact emergency accommodation
- Coordinate health and mental health appointments
- Receive school notifications
- Connect with financial counsellors
- Access crisis support in real time
— Spiers Centre CEOFor families with literally nothing, a phone restores access and dignity. Your support changed lives.
Northern Territory
Broome Circle
Who they are
Broome CIRCLE supports some of the most remote and isolated families in Australia. They work with Aboriginal communities, young parents, elders, vulnerable families and people experiencing social disadvantage and geographic isolation.
What This Partnership Enabled
- Reach Centrelink and housing officers
- Maintain school attendance communication
- Stay connected to extended family
- Access health services
- Participate actively in their community
— Broome CIRCLE Community WorkerOur families now have a way to stay in touch with the world. That’s not small — that’s everything.
Queensland
Jabalbina Yalanji Rangers
Who they are
Indigenous Rangers protecting Eastern Kuku Yalanji Country — rainforest, mangroves, reef, sacred sites and cultural heritage.
What This Partnership Enabled
- Patrol safety
- Environmental monitoring
- Cultural heritage management
- Emergency response
- Field coordination
— Ranger Lead, Jabalbina Yalanji*Connectivity means we can work smarter, safer and with more cultural authority.
Our Outcomes (FY25)
132,000 Human Connections created
50 smartphones delivered with Starlink connectivity
4 states reached
Impact funded entirely through Recover-E
100% of profit reinvested into communities
Why Your Retired Tech Matters
Every organisation needs to refresh its IT. Recover-E ensures that:
- data is wiped securely
- devices are recycled ethically
- environmental certifications are provided
- AND every device funds digital inclusion
Frequently Asked Questions
Everything you need to know before getting started.
01
Who can apply?
Registered charities, Indigenous organisations and community groups.
02
How is this program funded?
Through TechForGood’s Recover-E service.
03
Do beneficiaries receive refurbished devices?
No. Catalysing Connections provides new phones and/or connectivity.
04
How many people can we support?
Most partners receive 10–50 devices per cycle, depending on need and funding.
05
How do we partner with you commercially?
Organisations can support Catalysing Connections by using Recover-E when retiring IT hardware.
06
Do beneficiaries keep the phone and number after 12 months?
Yes. The phone is theirs to keep, and our partner Goodtel makes it easy to transfer ownership of the number.
