Lenovo 5Y Onsite Upgrade 5 year(s)

Reliable extended protection for your Lenovo devices

The Lenovo 5Y Onsite Upgrade 5 year(s) extends your coverage to 5 years, offering onsite labor and parts repair for eligible Lenovo products. This warranty helps protect your investment by providing hassle-free repairs and expert service over the full lifecycle of your device.

✅ What's Covered

• Mechanical/Electrical Failure: Repair of defects and hardware failures beyond the original manufacturer warranty
• Power Surge Protection: Coverage for damage caused by electrical surges

📋 Coverage Details

• Duration: 5 years of onsite coverage
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to Lenovo warranty terms and service policies

🔧 Service & Repairs

• Service Type: Repair with parts and labor included
• Repair Method: Certified technician dispatched to your location onsite
• Replacement Type: Repair preferred; replacement at Lenovo discretion
• Turnaround Time: Service during normal in-country business hours, next business day dispatch if after 4 pm
• Parts Quality: Original Lenovo certified parts

📞 Claims Process

• How to File: Phone support and online service request
• Support Hours: Lenovo normal business hours
• Documentation Required: Proof of purchase and device details
• Claim Approval: Typically handled promptly following service request assessment
• No Hassle Promise: Lenovo technicians will perform onsite repairs; no shipping required

📱 Eligible Products

• Product Categories: Laptops & Computers (Lenovo products only)
• Product Condition: New products eligible for coverage extension
• Purchase Requirements: Must be purchased to extend existing warranty within Lenovo guidelines
• Excluded Products: Products outside Lenovo brand, commercial-use exclusions may apply

❌ What's Not Covered

• Pre-existing damage or defects not covered
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or business use exclusions may apply
• Software issues, viruses, data loss
• Accessories not included in original product purchase
• Loss or theft not covered under this plan

🎁 Additional Benefits

• Tech Support: Phone customer support included
• No Lemon Guarantee: Lenovo reserve the right to replace after multiple repairs
• Transferable: Warranty transferable in compliance with Lenovo terms

📦 How to Purchase

• Purchase with your Lenovo device or as an upgrade to existing warranty
• Provide device details and receipt during registration
• Receive confirmation and coverage documentation
• Register your product online if required by Lenovo

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo’s onsite extended warranty and enjoy worry-free ownership.