LENOVO Onsite Support Upgrade from 3-Year Onsite, 5 Year 1 license(s) 5 year(s)
Reliable extended coverage for your Lenovo devices
The LENOVO Onsite Support Upgrade from 3-Year Onsite to 5-Year provides extended protection for eligible Lenovo laptops and computers. This plan ensures financial protection against mechanical and electrical failures beyond the manufacturer warranty, offering hassle-free repairs to keep your device running smoothly.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage caused by electrical surges included
📋 Coverage Details
- Duration: 5 years of coverage, starting after the initial 3-year onsite warranty
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
- Service Type: Onsite repair service for qualified issues
- Repair Method: Onsite technician visits at customer location
- Replacement Type: Repair prioritised, replacement made if repair is not feasible
- Turnaround Time: Timely service to minimize downtime
- Parts Quality: Genuine Lenovo or certified replacement parts used
📞 Claims Process
- How to File: Contact Lenovo support online or via phone
- Support Hours: Business hours support with options for emergency assistance
- Documentation Required: Proof of purchase and device information
- Claim Approval: Typically processed within days
- No Hassle Promise: Lenovo ensures straightforward claim handling
📱 Eligible Products
- Product Categories: Laptops & Computers covered under Lenovo onsite warranty
- Product Condition: New devices with eligible initial warranty period
- Purchase Requirements: Upgrade available within original warranty period
- Excluded Products: Commercial use and pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or defects before coverage
- Intentional damage or misuse
- Normal cosmetic wear not affecting function
- Software issues or data loss
- Accessories not included in original purchase
- Loss or theft (unless specified)
🎁 Additional Benefits
- Tech Support: Access to Lenovo expert technical assistance
- Transferable: Warranty may be transferable to new owner upon resale
📦 How to Purchase
- Purchase as an upgrade within your original warranty period
- Provide device details and proof of original warranty
- Receive confirmation and coverage documentation
- Register your extended warranty with Lenovo if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free device ownership with Lenovo extended onsite support.
Lenovo – 5-Year Extended Warranty / Standard Protection – Laptops & Computers
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
Lenovo – 5-Year Extended Warranty / Standard Protection – Laptops &...
