LENOVO – 5-Year Extended Warranty / Basic Protection – Laptops & Computers

Reliable onsite warranty protection providing peace of mind and financial security.

The LENOVO – 5-Year Extended Warranty / Basic Protection – Laptops & Computers offers extended onsite repair and parts coverage for eligible Lenovo ThinkPad laptops. It extends the original 3-year depot warranty, ensuring hassle-free service and genuine replacement parts to safeguard your device.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond the original warranty period
• Power Surge Protection: Not included
• Accidental Damage: Not included
• Screen Damage: Not included
• Battery Degradation: Not included
• Theft Protection: Not included
• Normal Wear and Tear: Not included

📋 Coverage Details

• Duration: 5 years total coverage from original purchase date
• Coverage Start: From original equipment purchase date, extending the standard 3-year depot warranty with onsite service
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: As per Lenovo service terms

🔧 Service & Repairs

• Service Type: Repair or replacement of failing components or machines
• Repair Method: Onsite service by Lenovo-trained technicians
• Replacement Type: Same or comparable Lenovo model
• Turnaround Time: Agreed appointment with fast onsite repair to minimize downtime
• Parts Quality: Lenovo qualified OEM parts

📞 Claims Process

• How to File: Contact Lenovo support for remote diagnosis and onsite service coordination
• Support Hours: Business hours support with mutually agreed service scheduling
• Documentation Required: Proof of purchase and warranty registration details
• Claim Approval: Determined during initial diagnosis; repair authorized upon confirmed device failure
• No Hassle Promise: Lenovo handles logistics and repairs for you

📱 Eligible Products

• Product Categories: Lenovo ThinkPad P1 Gen 4/Gen 5, P15v Gen 2, P16 Gen 2, P17 Gen 2, T15g Gen 2, T15p Gen 2 laptops
• Product Condition: New products with original 3-year depot or carry-in warranty
• Purchase Requirements: Must match or extend original warranty period
• Excluded Products: Products without original base warranty and commercial misuse

❌ What's Not Covered

• Pre-existing damage or defects not detected during warranty period
• Cosmetic damage not affecting function
• Intentional damage or misuse
• Commercial or business use outside warranty scope
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss or theft (no theft coverage included)

🎁 Additional Benefits

• Tech Support: Lenovo-trained technicians for expert onsite repairs
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase with your Lenovo device or within warranty extension window
• Provide product serial number and proof of purchase
• Receive warranty confirmation and documentation
• Register product warranty with Lenovo if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with trusted onsite service and enjoy worry-free ownership.