LENOVO – 5-Year Extended Warranty / Basic Protection – Laptops & Computers

Protect your investment with reliable mechanical and electrical coverage for your Lenovo devices.

The LENOVO – 5-Year Extended Warranty / Basic Protection – Laptops & Computers covers mechanical and electrical failures of hard drives or SSDs in eligible Lenovo workstations and PCs. This warranty offers financial protection with hassle-free repairs and lets you keep your failed drives to ensure data security.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for defects or failures of hard drives or SSDs during the warranty period.
• Power Surge Protection: Not included.
• Accidental Damage: Not included.
• Screen Damage: Not applicable.
• Battery Degradation: Not applicable.
• Theft Protection: Not included.
• Normal Wear and Tear: Not covered.

📋 Coverage Details

• Duration: 5 years of coverage aligned with the system warranty from purchase date.
• Coverage Start: Begins from the system purchase date.
• Number of Claims: Multiple drive failures covered during the coverage period.
• Claim Limit: Not stated.

🔧 Service & Repairs

• Service Type: Drive replacement with retention of failed drives.
• Repair Method: On-site or depot service depending on model and drive type.
• Replacement Type: Replacement parts provided by Lenovo.
• Turnaround Time: Standard Lenovo warranty repair timelines.
• Parts Quality: OEM Lenovo parts and certified components.

📞 Claims Process

• How to File: Contact Lenovo support via phone or online portal.
• Support Hours: Standard Lenovo business hours.
• Documentation Required: Proof of purchase and device information.
• Claim Approval: Typically processed during warranty repair service.
• No Hassle Promise: Easy retention of drives without tracking failed hardware in transit.

📱 Eligible Products

• Product Categories: Extended warranty add-on for Lenovo workstations and PCs covered under limited warranty.
• Product Condition: New systems at point of purchase only.
• Purchase Requirements: Must be purchased with the system or warranty extension.
• Excluded Products: Products outside Lenovo's warranty terms or without system warranty coverage.

❌ What's Not Covered

• Pre-existing damage or defects before purchase.
• Cosmetic damage not affecting function.
• Intentional damage or misuse.
• Commercial or business use if not covered under base warranty.
• Software issues, viruses, or data loss.
• Accessories not specified in original purchase.
• Loss of drives unless covered under theft protection (not included).

🎁 Additional Benefits

• Tech Support: Access to Lenovo technical support during the warranty period.
• No Lemon Guarantee: Not applicable.
• Transferable: Coverage continues with system ownership during warranty term.
• Multi-Device Discount: Not applicable.
• Cancel Anytime: Not applicable.

📦 How to Purchase

• Purchase the Keep Your Drive service at system sale or alongside warranty extension.
• Provide proof of system purchase and warranty details.
• Receive confirmation and coverage documentation from Lenovo.
• Registration is handled by Lenovo at point of sale.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and maintain control of your data with Lenovo’s Keep Your Drive extended warranty service.