Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 4 years

Reliable protection and peace of mind for your Lenovo devices.

The Lenovo International Services Entitlement Add On provides extended coverage for select Lenovo laptops, including ThinkPad P14s Gen 3, P15v Gen 3, P16s Gen 1, and T15p Gen 3. It ensures financial protection and hassle-free repairs through on-site service during Lenovo's normal business hours in metropolitan areas.

✅ What's Covered

• Mechanical/Electrical Failure: Manufacturer defects and common-use issues covered beyond the standard warranty.
• Power Surge Protection: Not included.
• Accidental Damage: Not included.
• Screen Damage: Not included.
• Battery Degradation: Not included.
• Theft Protection: Not included.
• Normal Wear and Tear: Not covered.

📋 Coverage Details

• Duration: 4 years of extended coverage after original warranty.
• Number of Claims: Unlimited claims within coverage period.
• Claim Limit: Subject to Lenovo's repair and replacement policy.

🔧 Service & Repairs

• Service Type: Repair service covered onsite.
• Repair Method: On-site technician visits; no shipping required.
• Replacement Type: Repair or replacement with certified parts.
• Turnaround Time: Next business day service dispatch if call before 4 pm local time.
• Parts Quality: Lenovo certified components and OEM parts.

📞 Claims Process

• How to File: Phone support for diagnosis and service scheduling.
• Support Hours: Lenovo normal in-country business hours.
• Documentation Required: Purchase receipt and product information.
• Claim Approval: Typically immediate upon verification.
• No Hassle Promise: On-site repairs to minimize downtime.

📱 Eligible Products

• Product Categories: Laptops & Computers – ThinkPad P14s Gen 3, P15v Gen 3, P16s Gen 1, T15p Gen 3 models.
• Product Condition: New devices eligible.
• Purchase Requirements: Must add service within product warranty period.
• Excluded Products: Other Lenovo products and refurbished units not listed.

❌ What's Not Covered

• Pre-existing damage or defects at purchase.
• Accidental damage and theft not included.
• Cosmetic damage that does not affect function.
• Intentional damage or misuse.
• Commercial use exclusions may apply.
• Software issues, viruses, and data loss.
• Accessories not included in original purchase.
• Loss of device unless theft protection is purchased separately.

🎁 Additional Benefits

• Tech Support: Phone support during normal business hours.
• No Lemon Guarantee: Not specified.
• Transferable: Service agreement transferable to new owner.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Not specified.

📦 How to Purchase

• Purchase with product or within manufacturer’s warranty period.
• Provide proof of purchase and product details.
• Receive confirmation and service documents.
• Register product if required by Lenovo.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with extended coverage and enjoy worry-free ownership.