Lenovo Premium Care, Extended service agreement, parts and labour, 4 years, on-site, for 100e Chromebook Gen 3; 14e Chromebook Gen 2; 14w Gen 2; 300e Chromebook Gen 3; 500w Gen 3

Comprehensive protection and peace of mind for your Lenovo devices.

The Lenovo Premium Care 4-Year Extended Service Agreement offers reliable standard protection including parts and labor for a range of Lenovo Chromebook models. This plan provides financial protection and hassle-free on-site repairs to keep your devices running smoothly beyond the manufacturer warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Component malfunctions and defects covered after manufacturer warranty period.
• Power Surge Protection: Coverage against damage caused by electrical surges included.
• Accidental Damage: Not covered under this plan.
• Screen Damage: Not covered under this plan.
• Battery Degradation: Not covered under this plan.
• Theft Protection: Not covered under this plan.
• Normal Wear and Tear: Not covered under this plan.

📋 Coverage Details

• Duration: 4 years of coverage starting after manufacturer warranty expires.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: No specified maximum payout per claim.

🔧 Service & Repairs

• Service Type: Repair and replacement services covered.
• Repair Method: On-site service for convenience and quick resolution.
• Replacement Type: Replacement with new or equivalent model when repair is not possible.
• Turnaround Time: Fast repairs to minimize downtime.
• Parts Quality: Use of genuine Lenovo parts guaranteed.

📞 Claims Process

• How to File: Claims submitted via Lenovo support channels (online or phone).
• Support Hours: Available during business hours.
• Documentation Required: Product receipt and warranty details.
• Claim Approval: Typically processed promptly to authorize repairs.
• No Hassle Promise: Streamlined process to reduce customer effort.

📱 Eligible Products

• Product Categories: Laptops & Computers including specified Lenovo Chromebook models
• Product Condition: New products only.
• Purchase Requirements: Must be purchased along with or shortly after product acquisition.
• Excluded Products: Commercial use and products with pre-existing damage.

❌ What's Not Covered

• Pre-existing damage or defects.
• Cosmetic damage that does not affect product function.
• Intentional damage or misuse.
• Commercial or business use.
• Software issues, viruses, or data loss.
• Accessories not included with original purchase.
• Loss or theft.

🎁 Additional Benefits

• Tech Support: Access to expert support staff.
• No Lemon Guarantee: Not specified.
• Transferable: Not specified.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Not specified.

📦 How to Purchase

• Purchase with your Lenovo device or shortly thereafter.
• Provide valid product and purchase details with receipt.
• Receive confirmation and warranty documents.
• Register product online if required by Lenovo.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo’s extended service agreement.