Lenovo Premier Support, Extended service agreement, parts and labour, 4 years, on-site, response time: NBD, for ThinkCentre M90 and related models

Reliable protection for your Lenovo systems with expert support

The Lenovo Premier Support Extended Service Agreement provides 4 years of comprehensive on-site service and parts coverage for select Lenovo ThinkCentre M90 series and ThinkEdge SE30 devices. Designed to extend your original 1 year Premier Support, it offers advanced troubleshooting and dedicated case management with next business day response, helping protect your investment and reduce downtime.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the original manufacturer warranty period
• Power Surge Protection: Included as part of standard protection coverage

📋 Coverage Details

• Duration: 4 years coverage from original purchase date
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: Subject to plan terms and Lenovo’s discretion

🔧 Service & Repairs

• Service Type: Repair and parts replacement
• Repair Method: On-site service with next business day response
• Replacement Type: OEM parts and certified components
• Turnaround Time: Next business day response time
• Parts Quality: Genuine Lenovo parts

📞 Claims Process

• How to File: Via Lenovo support portal or phone
• Support Hours: Lenovo ANZ based advanced troubleshooting support during extended hours
• Documentation Required: Proof of purchase and device details
• Claim Approval: Typically fast approval aligned with Premier Support standards
• No Hassle Promise: Dedicated case management ensures smooth claim handling

📱 Eligible Products

• Product Categories: Laptops & Computers (ThinkCentre M90 series, ThinkEdge SE30)
• Product Condition: New systems with existing 1 year Lenovo Premier Support
• Purchase Requirements: Must be purchased as an extension to the original support within the warranty timeline
• Excluded Products: Devices outside listed model numbers or without original Premier Support

❌ What's Not Covered

• Pre-existing damage or defects not reported during original warranty period
• Intentional damage or misuse
• Normal wear and tear or cosmetic damage not affecting operation
• Software issues, viruses, or data loss
• Loss or theft (not included in standard protection)
• Accessories not part of original device purchase

🎁 Additional Benefits

• Tech Support: Access to Lenovo advanced troubleshooting and dedicated case managers
• Transferable: Coverage may be transferable subject to Lenovo’s terms

📦 How to Purchase

• Purchase alongside your Lenovo device or as an extension to existing 1-year Premier Support
• Provide product details and proof of original purchase
• Receive confirmation and warranty coverage documents
• Register your plan online if required by Lenovo

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Extended Service.