Lenovo 4Y Onsite Upgrade 4 year(s)

Reliable protection for your Lenovo device with expert onsite service.

The Lenovo 4Y Onsite Upgrade 4 year(s) extended warranty provides comprehensive coverage for your Lenovo products, including labour and parts repair for manufacturer defects or common-use issues. Eligible devices are covered onsite during Lenovo's normal business hours, minimizing downtime and protecting your investment.

✅ What's Covered

• Mechanical/Electrical Failure: Repairs for defects and failures after manufacturer warranty.
• Power Surge Protection: Damage from electrical surges included.

📋 Coverage Details

• Duration: 4 years of coverage starting after base warranty.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: Subject to Lenovo’s standard repair policies.

🔧 Service & Repairs

• Service Type: Repair and replacement of defective parts.
• Repair Method: On-site service at customer's place of business.
• Replacement Type: Use of certified components or OEM parts.
• Turnaround Time: Service next business day if call before 4 pm local time.
• Parts Quality: Certified Lenovo components.

📞 Claims Process

• How to File: Phone support with certified technician dispatch if needed.
• Support Hours: Lenovo business hours, local country time.
• Documentation Required: Proof of purchase and product details.
• Claim Approval: Typically handled promptly via phone triage.
• No Hassle Promise: On-site repairs minimize downtime and shipping.

📱 Eligible Products

• Product Categories: Laptops & Computers.
• Product Condition: New Lenovo devices eligible.
• Purchase Requirements: Upgrade applies after base warranty period.
• Excluded Products: Devices outside Lenovo’s standard coverage or damaged prior to coverage.

❌ What's Not Covered

• Pre-existing damage or defects.
• Cosmetic damage that doesn’t affect function.
• Intentional damage or misuse.
• Commercial or business use outside warranty terms.
• Software issues, viruses, or data loss.
• Accessories not covered.
• Loss or theft not covered under this plan.

🎁 Additional Benefits

• Tech Support: Phone access to Lenovo certified technicians.
• Transferable: Warranty coverage may transfer to new owners.

📦 How to Purchase

• Purchase upgrade with Lenovo product or within allowed upgrade window.
• Provide product serial number and proof of purchase.
• Receive confirmation and warranty documents.
• Register product as required by Lenovo.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo onsite warranty coverage.