Lenovo Courier/Carry-in Upgrade - Extended service agreement

Reliable protection for your Lenovo laptops and peace of mind.

The Lenovo Courier/Carry-in Upgrade provides 4 years of extended service coverage for eligible ThinkPad models, enhancing your existing 3-year courier or carry-in warranty. This warranty safeguards your investment by covering parts and labor, ensuring hassle-free repairs and expert support when you need it most.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and manufacturer defects beyond the original warranty period.

📋 Coverage Details

• Duration: 4 years from the original purchase date.
• Number of Claims: Unlimited claims within coverage period.
• Claim Limit: Subject to Lenovo service terms and conditions.

🔧 Service & Repairs

• Service Type: Parts and labor repair coverage.
• Repair Method: On-site technician dispatch in metropolitan areas or carry-in service.
• Replacement Type: Repair or replacement with original or equivalent parts.
• Turnaround Time: Service dispatch typically during business hours, next-day in some cases.
• Parts Quality: Certified Lenovo components.

📞 Claims Process

• How to File: Contact Lenovo phone support to initiate claims.
• Support Hours: Lenovo’s normal local business hours.
• Documentation Required: Purchase receipt and product details.
• Claim Approval: Verification during call; technician dispatched as needed.
• No Hassle Promise: Easy process with certified repairs and on-site service.

📱 Eligible Products

• Product Categories: ThinkPad laptops including P14s Gen 3, P15v Gen 3, and T15p Gen 3.
• Product Condition: Eligible for products with original 3-year courier or carry-in warranty.
• Purchase Requirements: Must apply as an upgrade during or before original warranty expires.
• Excluded Products: Non-Lenovo devices and those without base warranty.

❌ What's Not Covered

• Pre-existing damage or defects prior to warranty upgrade.
• Cosmetic damage not affecting function.
• Intentional damage or misuse.
• Commercial or out-of-scope use.
• Software issues, viruses, or data loss.
• Accessories not included in the original purchase.
• Loss or theft (not covered by standard protection).

🎁 Additional Benefits

• Tech Support: Access to Lenovo phone support for troubleshooting.
• Transferable: Warranty may be transferred to new owners per Lenovo policy.

📦 How to Purchase

• Purchase at or shortly after product purchase as an upgrade.
• Provide product and warranty details.
• Receive documentation confirming extended coverage.
• Register product with Lenovo if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo’s reliable warranty and enjoy worry-free ownership.