LENOVO 4 Year Onsite Support (Add-On)

Reliable protection to keep your Lenovo device covered and productive.

The LENOVO 4 Year Onsite Support (Add-On) extends your existing warranty with onsite repair support for Lenovo laptops and computers. It offers hassle-free, financial protection with repair services starting after the original manufacturer warranty ends.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty expires
• Power Surge Protection: Damage from electrical surges included

📋 Coverage Details

• Duration: 4 years of coverage starting after the original manufacturer warranty ends
• Coverage Start: After manufacturer warranty expires
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to repair or replacement limits per plan

🔧 Service & Repairs

• Service Type: Repair or exchange of failing Lenovo machines
• Repair Method: On-site repair service at customer location
• Replacement Type: Repair or exchange with Lenovo qualified parts
• Turnaround Time: Scheduled mutually between Lenovo and customer
• Parts Quality: OEM parts and Lenovo-certified components

📞 Claims Process

• How to File: Work closely with Lenovo repair service representatives for diagnosis and claim initiation
• Support Hours: Business hours for remote initial diagnosis
• Documentation Required: Proof of purchase and warranty details
• Claim Approval: Based on technical diagnostics and Lenovo service evaluation
• No Hassle Promise: Lenovo technicians handle repairs onsite for minimal disruption

📱 Eligible Products

• Product Categories: Lenovo branded laptops and computers
• Product Condition: New Lenovo products covered under valid base warranty
• Purchase Requirements: Must purchase this add-on matching base warranty duration
• Excluded Products: Products outside Lenovo brand or missing base warranty

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage, misuse, or neglect
• Commercial use outside warranty terms
• Software issues, viruses, or data loss
• Accessories not included in original product purchase
• Loss or theft (not covered under this plan)

🎁 Additional Benefits

• Tech Support: Lenovo-trained technicians and qualified parts ensure high-quality support
• Transferable: Coverage may be transferable subject to Lenovo’s terms

📦 How to Purchase

• Purchase alongside your Lenovo product or within warranty extension terms
• Provide product details and proof of base warranty
• Receive confirmation and warranty documents
• Register your service plan if required online

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo’s trusted onsite warranty and enjoy worry-free ownership.